Clinical Admissions & Care Coordination Specialist

Acadia Healthcare; Conway (AR); On-site; USD 42,000 - 70,000; Full time

Job summary

Acadia Healthcare in Conway, AR seeks a clinical admissions professional to facilitate admissions, intake assessments, and utilization review, ensuring continuity of care and appropriate level of care for patients.

The role collaborates with medical and psychiatric staff, conducts pre-admission activities, coordinates transfers, and maintains accurate medical records to support payor authorization and smooth patient flow.

Qualifications

• Bachelor's degree in a social services field is required where state allows.
• Master's degree in a related social services field or RN preferred.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with admitting physician and communicate disposition recommendations.
• Possess skill in preparingand maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system; complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always; resolve complaints.
• Coordinate care for patients not admitted and ensure follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and ensure supervision as required.

Education

Bachelor's degree in a social services field

Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN

Job description

Acadia Healthcare in Conway, AR seeks a clinical admissions professional to facilitate admissions, intake assessments, and utilization review, ensuring continuity of care and appropriate level of care for patients.

The role collaborates with medical and psychiatric staff, conducts pre-admission activities, coordinates transfers, and maintains accurate medical records to support payor authorization and smooth patient flow.