Admissions & Care Coordination Specialist

Volare Health, LLC; Eugene (OR); On-site; USD 28,000 - 34,000; Full time

Job summary

Green Valley Rehabilitation Center in Eugene, OR seeks an admissions coordinator specializing in customer service and marketing to support residents and families. The role partners with nursing, maintenance, housekeeping, and admissions leadership to ensure a smooth intake and accurate data entry in EMR.

Pay ranges from $20.00 to $25.00 per hour DOE, with rotating shifts and occasional after-hours work. Candidate should have a high school diploma; healthcare management/marketing degree

Qualifications

• Excellent written and verbal communication skills.
• Ability to work with interdisciplinary team.
• 3–5 years of customer service experience in healthcare setting and familiarity with medical terms.

Responsibilities

• Coordinate with nursing to prepare rooms for new admits, returning residents, and changes.
• Coordinate with maintenance for room repairs as needed.
• Coordinate with housekeeping to ensure rooms are clean.
• Ensure admissions process is seamless and customer-friendly, with complete documentation and regulatory compliance.
• Review EPIC, AIDA, and referrals; ensure accurate data entry in EMR.
• Collaborate with admissions director, director of nurses, and administrator to maintain census.
• Adhere to Code of Conduct and participate in Quality Improvement activities.
• Some after hours, on call, and/or weekends may be required.
• 24/7 health care facility operations with rotating shifts, holidays, and inclement weather considerations.

Skills

Customer service

Written and verbal communication

Interdisciplinary teamwork

Problem solving/decision making

Education

High school diploma

Healthcare management or marketing degree desirable

Tools

EPIC EMR

AIDA system

Job description

Green Valley Rehabilitation Center in Eugene, OR seeks an admissions coordinator specializing in customer service and marketing to support residents and families. The role partners with nursing, maintenance, housekeeping, and admissions leadership to ensure a smooth intake and accurate data entry in EMR.

Pay ranges from $20.00 to $25.00 per hour DOE, with rotating shifts and occasional after-hours work. Candidate should have a high school diploma; healthcare management/marketing degree