Administrator, I, System

The Chronicle Of Higher Education, Inc.; Jamestown (NC); On-site; USD 50,752 - 62,031; Full time

Job summary

Guilford Technical Community College (GTCC) is seeking an Administrator, I, System on the Jamestown Campus. The role focuses on provisioning, configuring, and maintaining GTCC systems hardware and software to ensure security, availability, and recovery capabilities.

You’ll work closely with IT teams to manage production environments and pursue required certifications within a year. The position offers a regular, full-time commitment with competitive benefits and a collaborative workplace culture

Qualifications

• Associates degree in information technology or related field.
• Bachelor’s degree strongly preferred.
• AWS Cloud Practitioner and Microsoft role-based certifications requested.
• Three years of experience in a technical support related field.
• Experience in a higher education environment preferred.

Skills

Adaptive troubleshooting

Support a virtual environment

Server configuration

Communication skills

Education

Associate degree in information technology

Bachelor’s degree in information technology

Tools

SoftDocs Eretrieve

AWS Administration

AWS Cloud Practitioner certification

Role-based Microsoft certification

Job description

Posting Details

Position Information

Job Title

Administrator, I, System

Status

Regular

Full Time/Part Time

Full-time

Location

Jamestown Campus

Job Description

At Guilford Technical Community College ( GTCC ), we are dedicatedto transforming lives through education and creating a lastingimpact on our community. We invite passionate and innovativeindividuals to join our mission-driven team, where you can enjoy afulfilling work-life balance and competitive benefits, including arobust pension plan. Our beautiful, well-maintained campusesprovide an inspiring environment for both teaching and learning,within an atmosphere of collaboration and excellence. At GTCC,you’ll be part of a supportive, dynamic, and inclusive culturecommitted to delivering exceptional results, making it a trulyamazing place to work and thrive.

The System Administrator I (SA-I) is responsible for effectiveprovisioning, installation/configuration, operation, andmaintenance of the GTCC systems hardware, software and relatedinfrastructure. The SA-I will assist in day-to-day activities ofthe department including maintaining servers and other GTCC systemsto ensure proper security, operation, and availability. The SA-Iwill assist project teams, address technical issues, and offersolutions supporting the college. These activities includetechnical strategy, research & development, and maintenancewithin the documented project life cycle. S/He will monitor systemsfor proper operation, system maintenance, security-breaches andwill follow established process to standardize overall changemanagement of the production environment, and server management;ensuring equipment is properly patched and maintained with software/ firmware updates. The SA-I will ensure successful backups of bothfiles and ERP data and capable of restoring data as necessary. Thisposition works closely with the IT Systems Manager, SecurityManager, Network Team, Service Delivery Team, and other SystemAdministrators to resolve incidents, problems, tickets, and changerequests. Candidate will be required to achieve an appropriate,role-based certification within one year of hire date.

Min Salary

$56,391.86

Mid Salary

We offer a competitive salary package that will be determined basedon the candidate's experience level and qualifications related tothe job. Compensation will be commensurate with your level ofexperience.

Duties/Functions

Difficult Challenges

Contacts

Education Required

• Associates degree in information technology (computer science,computer information systems, programming or other related field)from an institutionally accredited college or university.

Education Preferred

• Bachelor’s degree in information technology (computer science,computer information systems, programming or other related field)from an institutionally accredited college or university isstrongly preferred.

Certifications:

• AWS Cloud Practitioner certification
• Role-based Microsoft certification

Experience Required

• Three years of experience in a technical support relatedfield.

Experience Preferred

• Experience in an higher educational environment ispreferred
• Experience with SoftDocs Eretrieve Document Managementsolution
• Experience with ( AWS ) Amazon Web Services Administration

KSA Required

• Adaptive troubleshooting and technical support abilities
• Demonstrated knowledge in supporting a virtualenvironment.
• Demonstrated knowledge of server configuration and repair
• Proven organizational, problem-solving and communicationskills

KSA Preferred

• Demonstrated knowledge managing server security
• Ability to author and coordinate standard operatingdocuments

Department/Job Specific Requirements

The following (compliance) training is required and must becompleted within the first 30 days of hire with annual refreshertraining thereafter:

• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable.

Physical Demands

Physical Activity: Primarily sitting
Environmental Hazard(s): <15%
Lifting: 2050lbs.

Posting Type

Staff

Posting Detail Information

Posting Number

2026-096-REG

Open Date

07/27/2026

Close Date

08/26/2026

Open Until Filled

No

Special Instructions to Applicants

Supplemental Questions

1. * Do you have an Associate’s degree in information technology(computer science, computer information systems, programming orother related field) from an institutionally accreditedcollege/university?
   • Yes
   • No
2. * Do you have three or more years of experience in a technicalsupport related field?
   • Yes
   • No
3. * Have you supported a virtual environment?
   • Yes
   • No
4. * Have you configured and repaired servers?
   • Yes
   • No