Administrative Support Specialist - Tech Ops & Payroll

American Airlines; Fort Worth (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines is seeking an administrative professional to support the Workforce Administration team within Technical Operations. You will handle payroll, timekeeping, scheduling, and inquiries from internal customers, while maintaining confidentiality and efficiency in a fast-paced office setting.

Responsibilities include preparing reports, processing time-sensitive requests, and coordinating access to systems.

Qualifications

• Prior administrative experience and ability to handle multiple tasks.
• Experience with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of time and attendance systems and collective bargaining basics.

Responsibilities

• Prepare and maintain department reports including weekly headcount.
• Process payroll using Workbrain system and schedule shifts.
• Handle overtime, field trips, and shift swaps per collective bargaining rules.
• Process vacation changes per leadership directions and Workbrain.
• Provide service to internal customers via phone, email, and walk-ins.

Skills

Attention to detail

Time management

Communication

Confidentiality

Prioritization

Professionalism

Education

High School diploma or GED

Associate's degree or equivalent

Tools

Workbrain

Microsoft Office

Job description

American Airlines is seeking an administrative professional to support the Workforce Administration team within Technical Operations. You will handle payroll, timekeeping, scheduling, and inquiries from internal customers, while maintaining confidentiality and efficiency in a fast-paced office setting.

Responsibilities include preparing reports, processing time-sensitive requests, and coordinating access to systems.