Administrative Support Specialist - Student and Academic Support

University of North Carolina Charlotte; Charlotte (NC); On-site; USD 40,000 - 49,000; Full time

Job summary

University of North Carolina Charlotte seeks an Administrative Support Specialist - Student and Academic Support to assist the Ishwar Aggarwal Department of Physics and Optical Science. The role provides front-line support for current and prospective students, faculty and staff, handling program information and forms during standard business hours.

Requirements include a high school diploma and at least one year of related office experience; knowledge of UNCC policies and procedures, plus

Qualifications

• Graduation from high school and one year of related office experience or an equivalent combination of education and experience.
• Knowledge of UNCC academic policies and procedures.
• Experience with UNCC software and systems.
• Experience in an office environment.

Responsibilities

• Serve as primary point of contact for current and prospective student inquiries.
• Assist current and prospective students, faculty, staff, and external parties with questions regarding program information and requirements.
• Inform students on various academic processes and forms.
• Explain departmental processes to faculty, staff, current and prospective students.
• Serve as administrative assistant.

Skills

Office experience

UNCC software

Office environment

Education

High school diploma

Tools

Banner

Job description

Administrative Support Specialist - Student and Academic Support

Position Information

• Vacancy Open to: All Candidates
• Employment Type: Permanent - Full-time
• Hours per week: 40
• Months per year: 12
• Position Number: 002855
• NC Salary Grade Equivalency: NC09
• Classification Title: Administrative Support Specialist - Journey
• Working Title: Administrative Support Specialist - Student and Academic Support
• Salary Range: $40,059 - $48,961
• Anticipate Hiring Range: $40,059 - $44,510
• FLSA Status: Non Exempt
• Division: Academic Affairs
• Department: College of Science (Col)
• Work Unit: Physics and Optical Science
• Work Schedule: 40 hours per week during standard business hours, Monday-Friday flexible between 7:00 am and 5:00 pm
• Primary Purpose of Position: The purpose of this position is to provide Student and Academic support to the Ishwar Aggarwal Department of Physics and Optical Science.
• Minimum Education/Experience: Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through either years of education OR years of directly related experience, OR a combination of both.
• Departmental Preferred Experience, Skills, Training/Education: Knowledge of UNCC academic policies and procedures. Experience with UNCC software and systems. Experience in an office environment.
• Necessary Licenses or Certifications:
• Work Location: Grigg 306
• Posting date: 10/15/2026
• Closing date: 10/22/2026
• Proposed Hire Date: 12/01/2026

Essential Job Duties

• Serve as primary point of contact for current and prospective student inquiries.
• Assist current and prospective students, faculty, staff, and external parties with questions regarding program information and requirements.
• Inform students on various academic processes and forms.
• Explain departmental processes to faculty, staff, current and prospective students.
• Serve as administrative assistant.

Other Work Responsibilities

• Manage Banner course building input.
• Assist with processing various forms.
• Create and maintain databases.
• Plan and execute meetings, retreats, special events, and annual functions.

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/