Student & Academic Support Administrator

University of North Carolina Charlotte; Charlotte (NC); On-site; USD 40,000 - 49,000; Full time

Job summary

University of North Carolina Charlotte seeks an Administrative Support Specialist - Student and Academic Support to assist the Ishwar Aggarwal Department of Physics and Optical Science. The role provides front-line support for current and prospective students, faculty and staff, handling program information and forms during standard business hours.

Requirements include a high school diploma and at least one year of related office experience; knowledge of UNCC policies and procedures, plus

Qualifications

• Graduation from high school and one year of related office experience or an equivalent combination of education and experience.
• Knowledge of UNCC academic policies and procedures.
• Experience with UNCC software and systems.
• Experience in an office environment.

Responsibilities

• Serve as primary point of contact for current and prospective student inquiries.
• Assist current and prospective students, faculty, staff, and external parties with questions regarding program information and requirements.
• Inform students on various academic processes and forms.
• Explain departmental processes to faculty, staff, current and prospective students.
• Serve as administrative assistant.

Skills

Office experience

UNCC software

Office environment

Education

High school diploma

Tools

Banner

Job description

University of North Carolina Charlotte seeks an Administrative Support Specialist - Student and Academic Support to assist the Ishwar Aggarwal Department of Physics and Optical Science. The role provides front-line support for current and prospective students, faculty and staff, handling program information and forms during standard business hours.

Requirements include a high school diploma and at least one year of related office experience; knowledge of UNCC policies and procedures, plus