Student Success & Academic Support Specialist

The University of North Carolina; Charlotte (NC); On-site; USD 40,000 - 45,000; Full time

Job summary

The University of North Carolina at Charlotte seeks an Administrative Support Specialist to provide Student and Academic Support in the Physics and Optical Science department. This full-time role supports faculty, staff, and students through essential administrative tasks and program information dissemination.

Responsibilities include handling inquiries, processing forms, and coordinating meetings and events within standard business hours.

Qualifications

• Graduation from high school and one year of related office experience or equivalent combination of education and experience.
• Serve as primary point of contact for current and prospective student inquiries.
• Assist students, faculty, staff, and external parties with program information and requirements.
• Inform students on academic processes and forms.
• Explain departmental processes to faculty, staff, and students.

Responsibilities

• Serve as administrative assistant for the department.
• Manage Banner course building input.
• Assist with processing various forms.
• Create and maintain databases.
• Plan and execute meetings, retreats, and events.

Skills

Communication

Office administration

Customer service

Data entry

Database management

Education

High school diploma

Tools

Banner

UNCC software

Job description

The University of North Carolina at Charlotte seeks an Administrative Support Specialist to provide Student and Academic Support in the Physics and Optical Science department. This full-time role supports faculty, staff, and students through essential administrative tasks and program information dissemination.

Responsibilities include handling inquiries, processing forms, and coordinating meetings and events within standard business hours.