Administrative Support Specialist - Student and Academic Support

The University of North Carolina; Charlotte (NC); On-site; USD 40,000 - 45,000; Full time

Job summary

The University of North Carolina at Charlotte seeks an Administrative Support Specialist to provide Student and Academic Support in the Physics and Optical Science department. This full-time role supports faculty, staff, and students through essential administrative tasks and program information dissemination.

Responsibilities include handling inquiries, processing forms, and coordinating meetings and events within standard business hours.

Qualifications

• Graduation from high school and one year of related office experience or equivalent combination of education and experience.
• Serve as primary point of contact for current and prospective student inquiries.
• Assist students, faculty, staff, and external parties with program information and requirements.
• Inform students on academic processes and forms.
• Explain departmental processes to faculty, staff, and students.

Responsibilities

• Serve as administrative assistant for the department.
• Manage Banner course building input.
• Assist with processing various forms.
• Create and maintain databases.
• Plan and execute meetings, retreats, and events.

Skills

Communication

Office administration

Customer service

Data entry

Database management

Education

High school diploma

Tools

Banner

UNCC software

Job description

Administrative Support Specialist - Student and Academic Support

Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.

Position Information

General Information

Vacancy Open to

Vacancy Open to All Candidates

Employment Type

Employment Type Permanent - Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year

Months per year 12

Position Number

Position Number 002855

NC Salary Grade Equivalency

NC Salary Grade Equivalency NC09

Classification Title

Classification Title Administrative Support Specialist - Journey

Working Title

Working Title Administrative Support Specialist - Student and Academic Support

Salary Range

Salary Range $40,059 - $48,961

Anticipate Hiring Range $40,059 - $44,510

FLSA Status

FLSA Status Non Exempt

Division

Division Academic Affairs

Department

Department College of Science (Col)

Work Unit

Work Unit Physics and Optical Science

Work Schedule

40 hours per week during standard business hours, Monday-Friday flexible between 7:00 am and 5:00 pm

Primary Purpose of Position

The purpose of this position is to provide Student and Academic support to the Ishwar Aggarwal Department of Physics and Optical Science.

Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Serve as primary point of contact for current and prospective student inquiries.
• Assist current and prospective students, faculty, staff, and external parties with questions regarding program information and requirements.
• Inform students on various academic processes and forms.
• Explain departmental processes to faculty, staff, current and prospective students.
• Serve as administrative assistant.

Other Work Responsibilities

• Manage Banner course building input.
• Assist with processing various forms.
• Create and maintain databases.
• Plan and execute meetings, retreats, special events, and annual functions.

Departmental Preferred Experience, Skills, Training/Education

Knowledge of UNCC academic policies and procedures.
Experience with UNCC software and systems.
Experience in an office environment.

Necessary Licenses or Certifications

Work Location

Work Location Grigg 306

Posting date 10/15/2026

Closing date 10/22/2026

Proposed Hire Date

Proposed Hire Date 12/01/2026

Contact Information

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Mitratech Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?

  (Open Ended Question)

• * Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?
  • Yes - I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
  • No - I do not have a high school diploma /GED and at least one year of related office experience.

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest

Optional Documents

• Contact Information for References

9201 University City BlvdCharlotte, NC 28223