Administrative Support Specialist – Fast-Paced Office

Hub Group; Imperial (PA); On-site; USD 31,000 - 37,000; Full time

Job summary

Hub Group is seeking an Administrative Support I to provide essential clerical and coordination support across management. The role involves route monitoring, filing, answering calls, responding to emails, and assisting in driver onboarding and training tasks.

A friendly, detail-oriented multitasker will thrive in this fast-paced environment. Responsibilities include handling inbound calls, processing orders, and maintaining accurate records while delivering strong customer service.

Qualifications

• High school diploma or equivalent; post high school education a plus.
• Proficient in Microsoft Office – Word, Excel, etc.
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask; detail oriented in a fast-paced office environment.
• Evenings and Saturdays availability required.
• Pass pre-employment background check.

Responsibilities

• Assemble and audit route paperwork for the next day.
• Answer inbound phone calls and respond to emails.
• Handle customer issues and coordinate with drivers and vendors.
• Monitor delivery routes and assist delivery teams as needed.
• Process daily working orders and update status to Logistics Coordinator.
• Maintain organized paperwork and inventory records.
• Print Pull Sheet and update warehouse records daily.

Skills

Multitasking

Strong communication

Customer service

Education

High school diploma or equivalent

Post high school education a plus

Tools

Microsoft Word

Microsoft Excel

Job description

Hub Group is seeking an Administrative Support I to provide essential clerical and coordination support across management. The role involves route monitoring, filing, answering calls, responding to emails, and assisting in driver onboarding and training tasks.

A friendly, detail-oriented multitasker will thrive in this fast-paced environment. Responsibilities include handling inbound calls, processing orders, and maintaining accurate records while delivering strong customer service.