Admin Support: Logistics & Customer Service

Hub Group; Waco (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

Hub Group is seeking an Administrative Support I to provide essential clerical and customer service functions. The role supports managers, monitors routes, handles calls and emails, and assists with driver onboarding and paperwork.

The position requires strong multitasking, a friendly demeanor, and professionalism. Shift is evenings and Saturdays, with hourly pay of $16.42. Hub Group offers a stable logistics environment with room for growth.

Qualifications

• High school diploma or equivalent; additional education a plus.
• Proficient in Microsoft Office (Word, Excel).
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced office.

Responsibilities

• Assemble and audit route paperwork for the next day.
• Answer inbound phone calls and respond to emails.
• Monitor the delivery routes and assist delivery teams.
• Process daily working orders and updates for billing.
• File paperwork and maintain accurate records.
• Provide strong customer service and address issues promptly.

Skills

MS Office

Customer service

Multitasking

Communication skills

Detail oriented

Documentation skills

Time management

Education

High school diploma

Post secondary education a plus

Tools

Microsoft Word

Microsoft Excel

Job description

Hub Group is seeking an Administrative Support I to provide essential clerical and customer service functions. The role supports managers, monitors routes, handles calls and emails, and assists with driver onboarding and paperwork.

The position requires strong multitasking, a friendly demeanor, and professionalism. Shift is evenings and Saturdays, with hourly pay of $16.42. Hub Group offers a stable logistics environment with room for growth.