Administrative Support Specialist (Detective Bureau)

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 36,000 - 52,000; Full time

Job summary

The Montgomery County Detective Bureau is seeking an Office Support Staff member to provide clerical and administrative support to the Bureau and its professional staff to ensure efficient operation of the office. Responsibilities include answering phones, typing, drafting documents, maintaining calendars, records, and processing paperwork.

The role requires cordial, professional conduct and interaction with other county agencies and the public, with duties varying by assignments and under the

Qualifications

• Typing/word processing skills.
• Telephone manners.
• Communication skills, both verbal and written.
• Grammar & spelling skills.
• Schedule flexibility.
• Knowledge of office policy/procedure.
• Knowledge of office mission/structure.
• Knowledge of criminal procedure rules.
• Must work under pressure and maintain composure.

Responsibilities

• Provide administrative support to ensure efficient operation of the Office.
• Answer phone calls, answer basic questions, and either direct the calls as appropriate or take messages.
• Maintain calendar, coordinate and schedule meetings.
• Perform miscellaneous clerical tasks such as: typing, filing, copying, scanning documents, etc.
• Assist detectives with preparing criminal files for court.
• Assist with records management, storage and destruction.
• Maintain documents in Power DMS.
• Responsible for archiving MCDB files.
• Responsible for daily access at MCDB.
• Maintain Training logs for MCDB.
• Admin fleet management.
• PA TACS paperwork login.
• Open and distribute mail.
• Receive and distribute all packages.
• Other tasks as needed to support the administrative needs of the Office and professional staff.

Skills

Typing

Telephone manners

Verbal & written communication

Grammar & spelling

Schedule flexibility

Office policy knowledge

Office mission/structure knowledge

Criminal procedure knowledge

Job description

The Montgomery County Detective Bureau is seeking an Office Support Staff member to provide clerical and administrative support to the Bureau and its professional staff to ensure efficient operation of the office. Responsibilities include answering phones, typing, drafting documents, maintaining calendars, records, and processing paperwork.

The role requires cordial, professional conduct and interaction with other county agencies and the public, with duties varying by assignments and under the