Administrative Support Specialist — Community Resources

Harris County

Town of Texas (WI)

On-site

USD 40,000 - 45,000

Full time

8 days ago

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Job summary

Harris County CSCD in Texas is seeking an Administrative Support Assistant to help the Community Resources Division with non-CSO duties. You will greet clients, answer inquiries, and assist with case management data entry in CMS/CSS databases.

Bilingual Spanish skills are a plus, and training is provided to support access to community resources and referrals. The role emphasizes reliable office procedures, professional communication, and teamwork within a fast-paced environment; occasional

Qualifications

Two years of higher learning or equivalent (minimum 48 hours).
Two years of substantive work in the criminal justice industry with case management knowledge.
Six months of employment with a Texas Community Supervision and Corrections Department.

Responsibilities

Greet clients, staff, and partners courteously.
Monitor and respond to resources mailbox and phone bank in a professional and timely manner.
Enter outcomes in CMS and CSS databases and follow up on referrals.
Support clients in accessing community resources and post-secondary opportunities.
Conduct case work not requiring CSO certification.
Facilitate communication between clients and the Community Resources Manager and Coordinator.
Testify in Court when required and maintain required documentation.
Work overtime as needed and contribute to a positive team environment.