Administrative Support Specialist - Advanced

East Carolina University; Greenville, Northern (NC, KY); Hybrid; USD 35,000 - 56,000; Full time

Job summary

East Carolina University in Greenville, NC, invites applications for the Administrative Support Specialist - Advanced in Undergraduate Admissions. This role oversees daily first-year processing and Mail Services, supervising staff, ensuring accurate and compliant processing of admissions documents.

The position requires a high school diploma or equivalent with office experience; knowledge of Banner systems; typical schedule Monday–Friday, 8:00–5:00, with salary range $34,602–$56,422.

Qualifications

• High school diploma or equivalent with one year of related office experience, or an equivalent combination of training and experience.
• Clerical experience in an academic environment is preferred.
• Knowledge of admissions and recruitment processes.

Responsibilities

• Oversee daily operations of first-year application processing and Mail Services.
• Supervise processing staff and Mail Services personnel handling admissions documents and residency communications.
• Ensure timely, accurate and compliant processing and support undergraduate enrollment goals.

Skills

Clerical experience

Knowledge of admissions processes

Education

High school diploma or equivalent

Tools

Banner systems

Job description

Administrative Support Specialist - Advanced

Position Information

Job Title

Job Title Administrative Support Specialist - Advanced

Number of Vacancies

Number of Vacancies 1

Full Time Equivalent (FTE)

Full Time Equivalent (FTE) 1.0

Full Time or Part Time

Full Time or Part Time Full Time

Recruitment Range

Recruitment Range $34,602 - $56,422

Anticipated Hiring Range

Anticipated Hiring Range $43,200 - $48,000

Salary Grade Equivalency

Salary Grade Equivalency NC10

Work Schedule

Work Schedule Monday - Friday

Work Hours

Work Hours 8:00 a.m. - 5:00 p.m.

Position Location (City)

Job Category

Job Category Staff

Be a Pirate!

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

The Undergraduate Admissions Office is responsible for identifying, recruiting and enrolling students in sufficient numbers to meet the University’s enrollment projections while improving the quality of the student population. The office processes approximately 26,000 applications yearly, including freshman, transfer, second degree, visitors, readmits and non‑degree adult learners. In order to generate applications from these individuals, the office is involved in many public relations activities which produce thousands of inquires for additional information and for applications.

Currently:
The Undergraduate Admissions Office is responsible for identifying, recruiting and enrolling students in sufficient numbers to meet the University’s enrollment projections while improving the quality of the student population. The office processes approximately 26,000 applications yearly, including freshman, transfer, second degree, visitors, readmits and non‑degree adult learners. In order to generate applications from these individuals, the office is involved in many public relations activities which produce thousands of inquires for additional information and for applications.

Primary Purpose of Position

The First‑Year Processing Supervisor oversees the daily operations of first‑year application processing and Mail Services within the Office of Undergraduate Admissions. This position provides direct supervision to processing staff and Mail Services personnel responsible for the receipt, imaging, routing, and distribution of admissions documents, as well as residency communications. The supervisor ensures timely, accurate and compliant processing while serving as a technical and operational leader supporting undergraduate enrollment goals. The First‑Year Processing Supervisor partners closely with the Transfer & Special Populations Processing Supervisor to maintain consistent processes, cross‑training, and operational continuity across all undergraduate admissions processing functions.

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

-Clerical experience in an academic environment

-Knowledge of admissions and recruitment processes/procedures and transfer articulation process

-Knowledge of Banner systems

License or Certification required by the Department

None

Additional Instructions to Applicant

Job Open Date

Job Open Date 09/09/2026

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail] .

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate where you learned about this job vacancy.
  • LinkedIn
  • Chronicle of Higher Education
  • CareerBuilder
  • Greenville Daily Reflector
  • Raleigh News & Observer
  • HigherEdJobs.com
  • InsideHigherEd.com
  • Monster.com
  • Indeed
  • ECU Website
  • Other
• * Will you now or in the future require visa sponsorship for employment?
  • Yes
  • No