Graduate Hourly Student Employment - Program Assistant

East Carolina University; Greenville (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

East Carolina University is seeking a Graduate Hourly Student Employment - Program Assistant to support the Office of Student Rights & Responsibilities. The role involves assisting with Academic Integrity and Student Conduct processes, scheduling hearings, and supporting the Case Manager and Associate Director.

The position is on-campus in Greenville, NC, and requires enrollment in a graduate program. Responsibilities include front-office support, phone coverage, file documentation in Maxient,

Qualifications

• Bachelor's degree in criminal justice, sociology, education, social work, counseling, or a related field.
• Enrolled in a graduate degree program at East Carolina University.
• Understanding of student behavior and university policies, including the University Regulation on Academic Integrity and Student Code of Conduct.

Responsibilities

• Assist with Academic Integrity and Conduct processes, including scheduling hearings and boards.
• Support Case Manager and Associate Director in various administrative tasks.
• Answer phones, take notes, and handle general OSRR duties.
• Maintain documentation in Maxient and manage case resolutions and sanctions.

Skills

Graduate-level status

Excellent communication

Organizational skills

Interpersonal skills

Education

Bachelor's degree in criminal justice, sociology, education, social work, counseling, or related field

Job description

Position Details

Advertising Department: STUDENT RIGHTS AND RESPONSIBILITIES

Academic Term/Year: FALL 2026/SPRING 2027

Position Title: Graduate Hourly Student Employment - Program Assistant

Posting Number: 08518

Position Number: 08518

Student Job Category: Student - Hourly Job

Position Location: On-campus

City: Greenville

State: NC

Number of Vacancies: 1

Rate of Pay: $12.50 - $16.00/hourly

FLSA Status: FLSA Non-exempt

Will the position be subject to the CBC policy?: Yes

Primary Purpose of the Organizational Unit

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Primary Purpose of the Position

The Program Assistant has administrative responsibility for assisting with monitoring the policies and procedures of the University Regulation on Academic Integrity and the Student Conduct Process. The Program Assistant will aid the Case Manager and Associate Director in the Academic Integrity process, scheduling of Academic Integrity appeals, Academic Integrity and Student Conduct Board Hearings, and aiding the Case Manager in Direct Referrals. The Program Assistant will also help OSRR with general administrative tasks, including answering phones, taking notes, and other administrative duties as assigned. The Program Assistant will report to the Associate Director for Student Rights & Responsibilities. The Program Assistant will work 20 hours per week.

Specific Responsibilities

Academic Integrity (50%)

• Reviews Academic Integrity reports as they are submitted to OSRR
• Communicates with faculty regarding reports and Academic Integrity concerns
• Communicates with students and faculty about the Academic Integrity process
• Coordinates with Case Manager regarding Academic Integrity appeals
• Assists Case Manager in scheduling Academic Integrity Boards
• Communicates with the Registrar regarding grade changes and course reinstatements
• Assists with the evaluation and management of petitions to remove XFs

Case Management (30%)

• Assists with academic integrity, individual, and organizational misconduct investigations
• Assists Assistant Director of Operations in scheduling Conduct Boards
• Assists with processing Direct Referrals and parental notification letters
• Manages educational workshops in conjunction with campus partners
• Documents Academic Integrity and Direct Referral cases through Maxient, including adding relevant documents, case notes, issuing letters and other communications, manages sanctions and processes case resolutions
• Tracks and documents student cases, sanction completion status, manages appeals schedules, and ensures all cases are complete and ready for review or resolution

Administrative Tasks (20%)

• Takes student, parent, and attorney phone calls related to Academic Integrity and Conduct cases and directs calls to the appropriate staff member
• Assists with the management of the front office
• Manages walk-ins and student appointments
• Other administrative duties as assigned

Minimum Qualifications

• A Bachelor's degree in criminal justice, sociology, education, social work, counseling, or a related field
• Enrolled in a graduate degree program at East Carolina University
• An understanding of student behavior and relevant university policies, including the University Regulation on Academic Integrity and Student Code of Conduct.

Preferred Qualifications

• Excellent problem-solving and conflict-resolution skills, organizational and administrative skills, written/verbal/interpersonal communications skills, team-building skills.
• Ability to build positive and effective relationships across the campus and community.
• Ability to work independently with minimal supervision, manage multiple competing priorities, and provide exemplary customer service.

Special Instructions to Applicant

Please upload your resume and list of references online.

Employment is contingent upon the successful completion of a background check. All offers of employment are conditional and subject to verification of background information, with satisfactory results required before the start of the position.

Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Quick Link for Direct Access

https://ecu.peopleadmin.com/postings/96193

Open Date

08/10/2026

Close Date

09/24/2026

Open Until Filled

No

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.