Administrative Support Specialist

West 4th Strategy; Washington (District of Columbia); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a proactive Administrative Support Specialist to enhance the efficiency of their operations. This full-time role involves managing communications, coordinating meetings, and maintaining organized records for a government client in Washington, D.C. Ideal candidates will thrive in a dynamic environment, showcasing their organizational and multitasking abilities. The position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for those seeking to contribute to a vital government agency.

Qualifications

• 2+ years of experience in administrative support roles.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Manage communications and coordinate meetings for leadership.
• Organize information and maintain records efficiently.

Skills

Organizational Skills

Communication Skills

Time Management

Attention to Detail

Education

High School Diploma

Associate Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Administrative Support Specialist

ROLE

We are seeking a highly organized and adaptable Administrative Support Specialist to provide as-needed administrative services to our government client in Washington, D.C. This full-time position supports the Agency’s leadership and staff by managing communications, coordinating meetings and travel, organizing information, and maintaining records and schedules. If you are proactive, detail-oriented, and excel at multitasking in a government environment, we encourage you to apply. We offer a competitive salary and a comprehensive benefits package.

RESPONSIBILITIES

• Receive and screen phone calls and visitors; determine the nature of contact and route appropriately.
• Compile and organize materials and information for leadership prior to appointments.
• Log and distribute all incoming mail; determine appropriate routing or handling.
• Arrange meetings and conferences, including space reservation, logistics, and notifications.
• Record meeting attendance, take notes, and track follow-up items as needed.
• Coordinate travel arrangements for the Director and office staff.
• Maintain organized and accessible filing systems for office records and documents.
• Process and track purchase requests, subscriptions, requisitions, and office supplies.
• Perform timekeeping and assist with telephone and equipment installation and maintenance.
• Support facility-related requests and oversee office space and furniture needs.
• Track electronic communications and action items; maintain updated databases and systems.
• Prepare written correspondence, reports, and presentations using Microsoft Office applications.
• Collect and report on customer satisfaction through administrative support surveys.

REQUIRED QUALIFICATIONS

• 2+ years of experience in an administrative or office support role
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Forms)
• Strong communication, organization, and time management skills
• Ability to exercise discretion and handle sensitive information
• Familiarity with meeting coordination, recordkeeping, and travel logistics

EDUCATION

High school diploma or equivalent required
Associate or bachelor’s degree preferred

PREFERRED QUALIFICATIONS

Experience in a federal government or high-security office environment

Knowledge of office systems such as SPLAN, Brookfield, or federal travel processes

LOCATION

Washington, DC 20002
Onsite

CLEARANCE

U.S. Citizenship required
Moderate Risk Public Trust background investigation (sponsored by FRTIB)

CLIENT

Federal Retirement Thrift Investment Board (FRTIB)

TRAVEL

None expected

WORK HOURS

40 hours per week
Monday through Friday, between 6:00 AM and 6:00 PM ET

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — W2

RELOCATION
Not eligible for relocation benefits
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations: Applicants will be subject to a background investigation. The role is based in an office setting with a low to moderate noise level. Regularly required to sit for extended periods and occasionally move about or lift items up to 10 lbs. Vision requirements include frequent use of a computer screen.