Administrative Support II

final mile; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Final Mile is seeking an Office Administrator to provide administrative support to all managers. Responsibilities include monitoring routes, clerical duties, filing, answering calls and emails, and assisting in driver training and onboarding documents for new drivers.

The role is Monday–Friday with an 11:00 AM–7:30 PM shift on Monday and 5:00 AM–1:30 PM Tue–Fri; pay is $18.51 per hour. Candidates must multi-task with a friendly demeanor and pass background and drug tests.

Qualifications

• High school diploma or GED required; college education a plus.
• Must be able to extend work hours during events or as needed.
• Knowledge of Microsoft Office.
• Customer Service Experience.
• Pass pre-employment background check and drug screen.

Responsibilities

• Analyze and organize office operations and procedures (information management, filing, supply requests).
• Oversee staff functions (office supplies, equipment maintenance, manuals, forms; cross-train staff).
• Monitor delivery routes during shift to ensure on-time performance.
• Assist in tracking route progress; call drivers hourly to address issues.
• Maintain contact with customers and collect delivery feedback.
• Assist with POD packets available at the warehouse.
• Assist with loading/unloading of products.
• Assist with setting next day routes.
• Work with minimal supervision; maintain professional demeanor and strong communication.
• Perform other duties as assigned.

Skills

Multi-tasking

Customer service

Communication

Friendly demeanor

Education

High school diploma

Tools

Microsoft Office

Job description

The Office Administrator will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Schedule: Monday-Friday

Shift: Monday: 11:00 AM - 7:30 PM, Tuesday-Friday 5:00 AM - 1:30 PM

Pay: $18.51 per hour

Primary Duties:

• Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions and other items as needed
• Oversee staff functions such as office supply levels, equipment maintenance, procedure manuals, forms, cross train staff as needed
• Monitor the delivery routes during shift to ensure they are on time
• Assist in the track route progress as needed; call Drivers every hour address issues as needed
• Maintain contact with customers, obtain their feedback regarding their delivery experience
• Assist in the completion of POD packets that are available at the warehouse
• Assist with loading and unloading of product
• Assist with setting next day routes
• Work well without direct supervision, professional demeanor, strong communication and customer service skills
• Perform other duties and tasks as assigned

Minimum Qualifications:

• High school diploma or GED required, post high school education a plus
• Must be able to expand work hours during events or as needed
• Knowledge of Microsoft office
• Customer Service Experience
• Pass pre-employment background check and drug screen