Administrative Support Assistant

LMATA Government Services, LLC; Waterbury (VT); Hybrid; USD 24,000 - 35,000; Full time

Job summary

ATA Services, Inc. is seeking a temporary, full-time Administrative Support Assistant for Vermont's Department of Children and Families in the Assister Program division, based in Waterbury, VT with hybrid work options.

The position involves data processing, record maintenance, and coordination with the Assister Team. The role requires accurate data handling, strong customer service via email, and collaboration with Department of Vermont Health Access staff.

Qualifications

• Data Review and Updates: update customer records with accurate Assister/organization information.
• Processing Customer Consent Forms: handle electronic forms with accuracy and privacy compliance.
• Other Administrative duties as assigned: perform general administrative tasks as needed.

Responsibilities

• Data Review and Updates: Use, maintain and update the customer record management system with accurate and complete Assister and organization information.
• Processing Customer Consent Forms: Process consent forms received electronically and via email with accuracy and in adherence to privacy and security requirements.
• Other Administrative duties as assigned: ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Skills

Data entry

Customer service

Privacy compliance

Email communication

Record management

Tools

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Support Assistant

Full Time Clerical Waterbury, VT, US

5 days ago Requisition ID: 2684

Salary: $21.50 Annually

ATA Services, Inc. is seeking a temporary, full time Administrative Support Assistant for our client Vermont's Department of Children and Families in the Assister Program division.

Please review the job details listed below:

This role will be part of the Assister Program team and supports the business through technical processing tasks. The Assister Program certifies and supports individuals known as Assisters that work in hospitals, other medical providers' offices, and community-based organizations and help Vermonters apply for and maintain state health benefits programs.

Hourly Rate:$21.50

Location:Waterbury, VT / Hybrid

Duration: Until June 2027, possible extension

Essential Duties and Responsibilities:

• Data Review and Updates Use, maintain and update the customer record management system with accurate and complete Assister and organization information. Outreach primarily via email but by phone when needed to resolve data discrepancies.
• Processing Customer Consent Forms Process consent forms received electronically and via email with accuracy and in adherence to privacy and security requirements. Provide professional and compassionate customer service, communicating with Assisters primarily by email when needed. Coordinate and collaborate with the Assister Team and other Department of Vermont Health Access staff as needed.
• Other Administrative duties as assigned ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.