Administrative Support Assistant

Ata Services Inc; Waterbury (VT); Hybrid; USD 29,000 - 32,000; Full time

Job summary

ATA Services, Inc. in Waterbury, VT is seeking an Administrative Support Assistant for a temporary, full-time clerical role in the Assister Program division.

The position involves data review, consent processing, and coordinating with program staff to support Vermonters applying for health benefits. You will work in a hybrid environment, handling customer data in the CRM, communicating mainly by email, and performing various administrative duties through June 2027 with potential extension.

Responsibilities

• Data Review and Updates: Use, maintain and update the customer record management system with accurate Assister and organization information.
• Processing Customer Consent Forms: Process consent forms received electronically and via email with accuracy and privacy compliance.
• Other Administrative duties as assigned: Support the Assister Program team and Department of Vermont Health Access staff as needed.

Job description

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Administrative Support Assistant

Full Time Clerical Waterbury, VT, US

3 days ago Requisition ID: 2684

Salary: $21.50 Annually

ATA Services, Inc. is seeking a temporary, full time Administrative Support Assistant for our client Vermont's Department of Children and Families in the Assister Program division.

Please review the job details listed below:

Hourly Rate:$21.50

Location:Waterbury, VT / Hybrid

Duration: Until June 2027, possible extension

Essential Duties and Responsibilities:

This role will be part of the Assister Program team and supports the business through technical processing tasks. The Assister Program certifies and supports individuals known as Assisters that work in hospitals, other medical providers’ offices, and community-based organizations and help Vermonters apply for and maintain state health benefits programs.

1. Data Review and Updates

Use, maintain and update the customer record management system with accurate and complete Assister and organization information.

Outreach primarily via email but by phone when needed to resolve data discrepancies.

2. Processing Customer Consent Forms

Process consent forms received electronically and via email with accuracy and in adherence to privacy and security requirements.

Provide professional and compassionate customer service, communicating with Assisters primarily by email when needed.

Coordinate and collaborate with the Assister Team and other Department of Vermont Health Access staff as needed.

3. Other Administrative duties as assigned

ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.