Administrative Support Assistant

ATA Services; Waterbury (VT); Hybrid; USD 25,000 - 36,000; Full time

Job summary

ATA Services, Inc. is seeking a temporary, full-time Administrative Support Assistant for Vermont's Department of Children and Families in the Assister Program division. This hybrid role is based in Waterbury, VT and supports data processing and outreach within the Assister team.

The position runs through June 2027 with a possible extension. Responsibilities include updating customer records, processing consent forms, and handling additional administrative duties while ensuring privacy and

Qualifications

• Temporary, full-time administrative role.

Responsibilities

• Data Review and Updates: Use, maintain and update the customer record management system with accurate Assister and organization information; outreach via email and phone to resolve discrepancies.
• Processing Customer Consent Forms: Process consent forms received electronically and via email with accuracy and privacy compliance; communicate with Assisters by email when needed; coordinate with the Assister Team and DVHA staff.
• Other Administrative duties as assigned: general administrative support as needed by the Assister Program team.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Support Assistant

Full Time Clerical Waterbury, VT, US

2 days ago Requisition ID: 2684

Salary: $21.50 Annually

ATA Services, Inc. is seeking a temporary, full time Administrative Support Assistant for our client Vermont's Department of Children and Families in the Assister Program division.

Please review the job details listed below:

Hourly Rate

$21.50

Location

Waterbury, VT / Hybrid

Duration

Until June 2027, possible extension

Essential Duties and Responsibilities

This role will be part of the Assister Program team and supports the business through technical processing tasks. The Assister Program certifies and supports individuals known as Assisters that work in hospitals, other medical providers' offices, and community-based organizations and help Vermonters apply for and maintain state health benefits programs.

• 1. Data Review and Updates

  Use, maintain and update the customer record management system with accurate and complete Assister and organization information.

  Outreach primarily via email but by phone when needed to resolve data discrepancies.

• 2. Processing Customer Consent Forms

  Process consent forms received electronically and via email with accuracy and in adherence to privacy and security requirements.

  Provide professional and compassionate customer service, communicating with Assisters primarily by email when needed.

  Coordinate and collaborate with the Assister Team and other Department of Vermont Health Access staff as needed.

• 3. Other Administrative duties as assigned

  ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.