Administrative Services Coordinator II

State of Vermont; Waterbury (VT); Hybrid; USD 37.000 - 57.000; Vollzeit

Benefits dieser Stelle

80% State medical premium

12 paid holidays

Pension & 457(b) plan

Zusammenfassung

State of Vermont seeks an Administrative Services Coordinator II in Waterbury, VT. The role supports an executive-level customer service team with confidential information handling, in a Monday–Friday schedule with strong benefits and holidays.

Hybrid in-office work is required on a weekly basis. The candidate will onboard/offboard staff, manage devices, and provide technology support, while maintaining essential department documents and coordinating help-desk requests.

Qualifikationen

• High School diploma or equivalent and 3+ years of admin-level support.
• One year of college study plus 2+ years admin support.
• Two years of college study or an associate's degree plus 1+ year admin support.
• Bachelor's degree in related field optional and 0+ years experience.

Aufgaben

• Onboarding/Offboarding staff.
• Workstation setup and equipment maintenance.
• Technology support: VOIP phones, fax services, soft clients.
• Badge and cellphone management.
• Copier management.
• Maintain key documents (tracking sheets, floor plans, org charts).
• Distribute onboarding/offboarding communications.
• Process mail.
• Answer main phone line and route calls.
• Enter help-desk tickets and user accounts.
• TEMP invoice review and tracking.
• LINC Coordinator.

Kenntnisse

Excellent communication

Organizational skills

Attention to detail

MS Office proficiency

Ausbildung

High School diploma or equivalent

Associate's degree or higher in related field

Tools

MS Office Suite

SharePoint

Visio

Jobbeschreibung

Application Deadline Date: 10/21/2026

Schedule Type: Full Time

Position Type: Permanent

Minimum Salary: $26.50

Maximum Salary: $41.37

Location:

Waterbury, VT, US

Overview

The Administrative Services & Operations Team at DVHA is currently seeking an experienced dynamic administrative professional to join our team. Have the work/life balance you need with a Monday-Friday schedule and a supportive work environment. 12 paid state holidays, in addition to a robust benefits package.

The primary function of the Administrative Services Coordinator II role is to work within a team of administrative professionals to provide executive level customer service support for the department. This requires a high degree of confidentiality and the ability to work well under pressure with various competing priorities. The ideal candidate will have strong communication, organization, and attention to detail.

Responsibilities

• Onboarding/Offboarding staff.
• Workstation Set Up and maintain equipment.
• Technology Support: Configuring VOIP phones, fax services and soft clients.
• Badge and Cellphone Management
• Copier Management
• Maintaining key documents for the department such as tracking sheets, floor plans and organization charts.
• Distributing communications involving onboarding, offboarding announcements,
• Processing mail
• Answering main phone line and transferring calls to appropriate contacts
• Entering help-desk tickets and user account requests
• TEMP Invoice Review and Tracking
• LINC Coordinator

Candidate Competencies

• Excellent communication skills utilizing diverse modes of communication that convey clear and concise understanding to various audiences
• Ability to hold self and others accountable to meet commitments and shared goals
• Strong customer focus through building relationships and providing customer-centric solutions
• Subject matter expert in MS office, particularly Teams, OneDrive, Excel, Visio and SharePoint
• Strong attention to detail.

Mission

The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion

As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State

Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies. We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

This is a hybrid position with weekly in office presence required.

Who May Apply

This position, Administrative Services Coordinator II (Job Requisition #55864), is open to all State employees and external applicants. The contact email for more information is [e-mail]. Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Work is performed in a standard office setting.

Minimum Qualifications

High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.

OR

One year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.

OR

Two years of full-time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one (1) year or more of experience providing administrative-level support to a business or organization.

OR

Three years or more of full-time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.

OR

One (1) year or more of experience as an Administrative Services Coordinator I with the State of Vermont.

NOTE: Only administrative work experience is qualifying. Administrative support includes those functions which keep the organization running or provide the resources for others to provide the programmatic work (e.g., accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management).

Special Requirements

For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.