Administrative Support Assistant

Mercer University; Illinois; On-site; USD 28,000 - 40,000; Full time

Job summary

Mercer University’s Macon campus seeks an Administrative Support Assistant to provide comprehensive administrative and operational support to the Dean’s Office and College of Nursing. This is a 10‑month assignment that runs August through May, requiring independent work within established procedures and a strong service orientation.

The role includes supporting the Dean, Associate Dean, and faculty with administrative tasks, coordinating matriculation with the Pre‑Nursing Advisor, assisting with

Qualifications

• A high school diploma/GED and a minimum of one year of prior office/clerical experience are required.
• Candidates with experience with databases and web-based platforms are highly desired.
• Strong written and verbal communication skills are essential.

Responsibilities

• Support the Dean, Associate Dean, and Macon faculty with administrative tasks as assigned.
• Liaise with the Pre-Nursing Advisor to facilitate matriculation of students to the nursing program.
• Assist with admissions processes under the Director of Admissions.
• Support clinical readiness of students and coordination of scheduling and events.
• Assist credentialing coordinators with review of ACEMAPP.

Skills

Written and verbal communication

Organizational skills

Independent work

Multitasking

Problem-solving

Education

High school diploma / GED

Tools

Workday

Anthology

Microsoft Office Suite

Job description

Job Title:

Administrative Support Assistant

Department:

Dean’s Office, College of Nursing

College/Division:

College Of Nursing

Primary Job Posting Location:

Macon, GA 31207

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Mercer University’s Georgia Baptist College of Nursing seeks applications for an Administrative Support Assistant on the Macon campus. This is a 10-month position that reports to campus from August to May each academic year.

Responsibilities :

The Administrative Support Assistant provides comprehensive administrative and operational support to leadership, faculty, staff, and students in the College of Nursing on the Macon campus. This role coordinates day-to-day administrative functions, ensures efficient workflow, and supports key academic and operational processes. The position requires working independently within established procedures, exercising sound judgment to manage priorities, resolve routine issues, and support departmental needs.

The Administrative Support Assistant serves as a key point of contact and contributes to a professional, service-oriented environment by fostering effective communication and collaborative working relationships across the College, the broader university community, and external partners. The role supports institutional initiatives through strong organizational skills, attention to detail, and a commitment to high-quality service.

This is a 10-month position that reports to campus from August through May each academic year.

Duties include :

• Support the Dean, Associate Dean, and Macon faculty with administrative tasks as assigned.

• Under the direction of the Associate Dean, liaison with the Pre-Nursing Advisor to facilitate matriculation of students to the nursing program.

• Under the direction of the Associate Dean, in coordination with the Director of Admissions, assist with admissions processes.

• Under the direction of the Associate Dean, support clinical readiness of students.

• Assist the credentialing coordinators with the review of ACEMAPP

Required Qualifications :

A high school diploma/GED and a minimum of one year of prior office/clerical experience are required. Candidates with experience with databases and web-based platforms are highly desired.

Knowledge/Skills/Abilities :

• Proficiency in standard office technology, including email, internet applications, and the Microsoft Office Suite (Outlook, Word, Excel).

• Ability to compose, edit, and manage professional correspondence and documents for internal and external stakeholders.

• Experience using multiple software systems (e.g., Workday, Anthology) to enter, track, and manage data accurately.

• Ability to effectively utilize institutional systems and online tools for scheduling, communications, and event coordination.

• Strong written and verbal communication skills, with the ability to interact professionally and build effective working relationships across a variety of stakeholders.

• Ability to learn and apply new technologies and systems to support operational needs and resolve routine technical issues.

• Demonstrated organizational skills with the ability to manage multiple tasks and workflows efficiently.

• Initiative and problem-solving skills, with the ability to identify and implement process improvements.

Background Check Contingencies :

• Criminal History

Document Attachments :

• Resume

• Cover letter

• List of three professional references with contact information

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions , tuition waivers , paid vacation and sick leave , technology discounts, schedules that allow for work-life balance, and so much more!

At Mercer University, a Bear is more than a mascot: it’s a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you’re seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit: https://hr.mercer.edu/prospective-employees/

Scheduled Weekly Hours:

37.5

Job Family:

Staff Clerical Non-exempt

EEO Statement:

EEO/Veteran/Disability