Office Assistant

Mercer Medicine; Macon, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition waivers

Paid vacation & sick leave

Technology discounts

Work-life balance

Job summary

Mercer University School of Medicine is seeking an Office Assistant on the Macon, Georgia campus. The role handles front desk reception, guest engagement, calls, and mail operations for the Dean’s Suite and MUSM departments, with room reservations via 25Live. Backup coverage for essential functions is required.

The ideal candidate has a high school diploma or GED and some admin support experience, plus proficiency in Word/Excel. Bachelor's degree and higher education experience are desirable.

Qualifications

• High school diploma or GED required with some admin support experience.
• Proficiency in Microsoft Word and Excel to prepare documents and reports.
• Bachelor's degree and/or prior higher education experience is a plus.

Responsibilities

• Answer front desk calls and greet visitors.
• Coordinate room reservations using the 25Live system.
• Manage daily mail for Dean’s Suite and MUSM departments.
• Process FedEx shipments and related payments.
• Assist with office supply management and project support.
• Collaborate with Finance on Supplier Invoice Requests.
• Provide backup coverage during scheduled absences.

Skills

Microsoft Word

Microsoft Excel

Customer service

Communication

Front desk reception

Education

High school diploma or GED

Tools

Workday

Job description

## Office AssistantApplylocations: Macon, GA 31207time type: Full timeposted on: Posted Todayjob requisition id: 27-105# **Application Instructions:****External Applicants:** Please upload your **resume** on the **Apply** screen. Your application will automatically populate your resume details, and you may verify and update data on the **My Information** page. IMPORTANT: Please review the job posting and load **ALL** documents required in the job posting to the Resume/CV document upload section at the bottom of the **My Experience** application page. Use the **Select Files** button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "**My Experience"** page is the only opportunity to add your required supporting document attachments. ***You will not be able to modify your application after you submit it*.** **Current Mercer University Employees:** Apply from your existing **Workday** account. **Do not apply from the external careers website**. Log in to **Workday** and type **Jobs Hub** in the search bar. Locate the position and click **Apply**.## **Job Title:**Office Assistant## **Department:**Dean's Office, School of Medicine## **College/Division:**School Of Medicine**Primary Job Posting Location:**Macon, GA 31207**Additional Job Posting Locations:***(Other locations that this position could be based)*## **Job Details:**The School of Medicine is searching for an Office Assistant on the Macon, Georgia campus.**Responsibilities**:The Office Assistant serves as the primary point of contact for the Mercer University School of Medicine (MUSM), establishing a professional and welcoming presence for all visitors and callers. Responsibilities include front desk reception, guest engagement, management of incoming calls, coordination of room reservations through the 25Live system, and oversight of daily mail operations for the Dean’s Suite and MUSM departments. Additional duties include administrative support for assigned projects, coordination of office supply management for the Dean’s Suite, processing of Federal Express shipments and related payments, and collaboration with the Finance Team to complete Supplier Invoice Requests. Backup coverage for essential functions during scheduled absences is required.**Qualifications**:Candidates must have a high school diploma/GED and some prior administrative support experience. Candidates must be able to use Microsoft Word/Excel/Office Suite. Candidates with a bachelor's degree and/or prior higher education experience are highly desirable.**Knowledge/Skills/Abilities**:* Demonstrated ability to communicate effectively with key stakeholders across external organizations and agencies throughout Georgia, as well as with all levels of management within the Mercer University School of Medicine.* Strong customer service skills with the ability to interact professionally and effectively with both internal and external constituents.* Proficiency in Microsoft Word and Excel to prepare reports, correspondence, and a variety of documents.* Ability to accurately and efficiently prepare, process, and enter documents within the Workday system.* Ability to maintain strict confidentiality while serving as a liaison between administrative staff and faculty.* Ability to work independently, prioritize tasks, and manage workload to meet established deadlines.* Ability to manage multiple tasks simultaneously, monitor ongoing activities, anticipate needs, and plan accordingly, supported by strong interpersonal skills.**Background Check Contingencies**: - Criminal History**Document Attachments**: - Resume - Cover letter - List of three professional references with contact information**About Mercer University**Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.**Why Work at Mercer University**Mercer University offers a variety of benefits for eligible employees including **comprehensive health insurance** (for self and dependents), **generous retirement contributions**, **tuition waivers**, **paid vacation and sick leave**, **technology discounts, schedules that allow for work-life balance,** and so much more!At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective-employees/## **Scheduled Weekly Hours:**40## **Job Family:**Staff Clerical Non-exempt