Administrative Specialist: Records, Claims & Front Desk

The Excalibur Group; Washington (District of Columbia); On-site; USD 42,000 - 60,000; Full time

Job summary

The Excalibur Group is seeking a General Clerk III to support the smooth operation of an office in Washington, DC. This role handles correspondence, records management, claims-related documentation, and front desk duties in a fast-paced environment.

Ideal candidates will have a high school diploma or GED and at least five years of administrative experience with strong MS Office skills, grammar, and communication abilities. In-person work five days a week is required.

Qualifications

• High school diploma or GED required.
• Minimum of five years of professional administrative experience.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Knowledge of grammar, spelling, punctuation, and standard correspondence formats.
• Strong written, verbal, and electronic communication skills.
• Ability to report in person five days per week, up to eight hours per day.

Responsibilities

• Compose general correspondence such as letters, memoranda, reports, and presentations, and review documents prepared for signature by supervisors or senior staff.
• Perform data entry, maintain records, prepare reports, and manage routine administrative and clerical tasks including filing and tracking action items.
• Manage incoming and outgoing mail, ensuring correspondence is logged, sorted, and delivered in a timely manner.
• Scan and organize claims related documents, ensuring accuracy and proper filing in digital systems.
• Provide front desk support, including greeting visitors, answering phones, and directing inquiries.
• Receive and review incoming correspondence and calls, conduct required research, and prepare appropriate replies.
• Assist with special reports, gathering facts and ensuring completeness and accuracy of administrative data.
• Exercise discretion in handling confidential information and matters.
• Establish and maintain files related to program activities.
• Perform other duties as assigned.

Skills

Microsoft Office

Data entry

Attention to detail

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Job description

The Excalibur Group is seeking a General Clerk III to support the smooth operation of an office in Washington, DC. This role handles correspondence, records management, claims-related documentation, and front desk duties in a fast-paced environment.

Ideal candidates will have a high school diploma or GED and at least five years of administrative experience with strong MS Office skills, grammar, and communication abilities. In-person work five days a week is required.