Administrative Clerk III — Front Desk & Records

ADP, Inc.; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

ADP, Inc. in Washington, DC is seeking a General Clerk III to provide comprehensive administrative and clerical support.

The role focuses on managing correspondence, maintaining records, supporting claims-related documentation, and delivering front desk assistance to ensure smooth daily operations in a fast-paced office. The ideal candidate holds a high school diploma or GED, has at least five years of administrative experience, and demonstrates strong Microsoft Office skills along with

Qualifications

• High school diploma or GED required.
• Minimum of five years of professional administrative experience.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Knowledge of grammar, spelling, punctuation, and standard correspondence formats.
• Strong written, verbal, and electronic communication skills.
• Ability to report in person five days per week.

Responsibilities

• Compose general correspondence such as letters, memoranda, reports, and presentations, and review documents prepared for signature by supervisors or senior staff.
• Perform data entry, maintain records, prepare reports, and manage routine administrative and clerical tasks including filing and tracking action items.
• Manage incoming and outgoing mail, ensuring correspondence is logged, sorted, and delivered in a timely manner.
• Scan and organize claims related documents, ensuring accuracy and proper filing in digital systems.
• Provide front desk support, including greeting visitors, answering phones, and directing inquiries.
• Receive and review incoming correspondence and calls, conduct required research, and prepare appropriate replies.
• Assist with special reports, gathering facts and ensuring completeness and accuracy of administrative data.
• Exercise discretion in handling confidential information and matters.
• Establish and maintain files related to program activities.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

ADP, Inc. in Washington, DC is seeking a General Clerk III to provide comprehensive administrative and clerical support.

The role focuses on managing correspondence, maintaining records, supporting claims-related documentation, and delivering front desk assistance to ensure smooth daily operations in a fast-paced office. The ideal candidate holds a high school diploma or GED, has at least five years of administrative experience, and demonstrates strong Microsoft Office skills along with