Administrative Specialist III - Registrar's Office

Southern Arkansas University Tech; Camden (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Southern Arkansas University Tech is seeking an Administrative Specialist III for the Registrar's Office. The role provides clerical, technical, and administrative support, maintaining student records, aiding registration, and ensuring FERPA compliance in a campus-based environment.

This 12-month, 40-hour-per-week on-campus position requires strong customer service and data management skills. Relocation may be required for non-local applicants.

Qualifications

• Accurate data entry and record maintenance.
• Strong customer service and professional communication.
• Document preparation, editing, and organization.

Responsibilities

• Greet visitors and answer inquiries at the Registrar's Office.
• Enter and maintain student records in the SIS.
• Process transcript requests and maintain academic records.
• Coordinate awarding of certificates for ALETA/AFTA and eligible students.
• Support state and federal reporting requirements.

Skills

Data entry accuracy

Customer service

Documentation

Confidentiality

Teamwork

Independent work

Education

High School Diploma or GED

Associate degree preferred

Job description

The Administrative Specialist III - Registrar's Office works under general supervision and provides clerical, technical, and administrative support within the Registrar's Office. This position is responsible for maintaining student records, assisting with registration and enrollment processes, supporting state and federal reporting requirements, and providing exceptional customer service to students, faculty, staff, and the public. The position is governed by institutional policies and procedures.

This is a 12-month, 40 hours per week, on-campus position. If not residing in Camden or surrounding area, relocation is required.

All SAU Tech employees are expected to demonstrate excellence in interpersonal behaviors and be committed to effective collaboration with colleagues. Joining the SAU Tech family requires a commitment to creating and cultivating caring environments through the intentional inclusion of all staff in student success efforts.

SAU Tech and the State of Arkansas does not discriminate in access to employment opportunities or in employment practices on the basis of race, color, religion, sex. national origin, age, disability or genetic information.

Essential Duties:

• Serve as receptionist, greeting visitors and responding to inquiries.
• Answer and direct phone calls and assist with forms and processes.
• Prepare and edit correspondence, reports, and office documents.
• Enter, update, and maintain student records in the Student Information System.
• Process transcript requests and maintain academic records.
• Coordinate the awarding of Certificates of Proficiency for ALETA, AFTA, and eligible high school students.
• Assist with state reporting and provide student data for institutional, state, and federal reporting requirements.
• Support commencement activities, including preparation of the graduation program and walk cards.
• Maintain the accuracy and confidentiality of student academic records in compliance with institutional policies and FERPA regulations.
• Operate standard office equipment and perform other duties as assigned.

Minimum Qualifications

High School Diploma or General Education Diploma (GED) required. Associate degree preferred.

Experience: Two (2) to four (4) years of clerical, administrative support, records management, higher education, or related experience.

Skilled in:

• Data entry and record maintenance with a high degree of accuracy.
• Customer service and professional communication.
• Document preparation, editing, and organization.
• Maintaining confidentiality and handling sensitive information.
• Work independently and as part of a team.

Supplemental Information:

• Application cannot be completed and submitted using a mobile device.
• Background check is required.
• SAU Tech offices are to be well-lit with artificial light.
• This is an on-campus position. If not residing within a reasonable commuting distance from Camden, AR, relocation is required.