Manager of Student Accounts and Recievables

Southern Arkansas University Tech; Camden (AR); On-site; USD 55,000 - 85,000; Full time

Job summary

Southern Arkansas University Tech seeks a College AR Manager to oversee student billing, accounts receivable, and related financial operations on campus in Camden, AR. The role requires collaboration across Financial Aid, Admissions, Registrar, and Workforce Development to ensure accurate accounts and timely reporting.

Responsibilities include managing complex billing cycles, payment plans, reconciliations, year-end statements, and IRS 1098-T processing.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a closely related field.
• Three (3) years of progressively responsible experience in accounting, accounts receivable, billing, collections, student accounts, or financial operations.
• Experience with financial reconciliations and reporting.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Manage all student billing and accounts receivable operations, including tuition, fees, housing, meal plans, workforce training, and third‑party billing.
• Oversee payment processing, payment plans, refunds, account reconciliations, collections, and delinquent account management.
• Coordinate billing and receivable activities for workforce development programs, employer-sponsored training, and governmental agencies.
• Perform financial reconciliations and prepare year-end accounts receivable and aging reports.
• Collaborate with Financial Aid, Admissions, the Registrar, Student Services, Housing, and Workforce Development to ensure accurate account management.
• Develop and maintain policies, procedures, and internal controls that support compliance and fiscal accountability.
• Supervise assigned staff and promote a professional, customer-focused work environment.
• Serve as the functional lead for student billing and accounts receivable processes within Jenzabar J1 and other financial systems.
• Identify and implement process improvements that increase efficiency, accuracy, and customer service.
• Prepare IRS Form 1098-T tuition statements for students in accordance with federal reporting requirements.
• Perform other duties as assigned.

Skills

Accounting

Accounts receivable

Financial reporting

Excel

Communication

Collaboration

Policy compliance

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Jenzabar J1

Power BI

Job description

This position provides leadership and oversight for the College's student accounts receivable functions, including tuition and fee assessment, student account reconciliation, payment processing, payment plans, refunds coordination, third-party billing, employer-sponsored training invoices, workforce development receivables, and collection activities. The position works collaboratively with Financial Aid, Admissions, the Registrar, Workforce Development, Student Services, and other College departments to ensure accurate student account information, appropriate application of payments and financial aid, effective collection practices, and a positive student financial experience.

The Manager ensures the accuracy, integrity, and timely processing of financial transactions within the College's enterprise financial and student information systems, including Jenzabar J1.

This is a 12-month, 40 hours per week, on-campus position. If not residing in Camden or surrounding area, relocation is required. All SAU Tech employees are expected to demonstrate excellence in interpersonal behaviors and be committed to effective collaboration with colleagues. Joining the SAU Tech family requires a commitment to creating and cultivating caring environments through the intentional inclusion of all staff in student success efforts. SAU Tech and the State of Arkansas does not discriminate in access to employment opportunities or in employment practices on the basis of race, color, religion, sex. national origin, age, disability or genetic information.

Position responsibilities include but are not limited to:

• Manage all student billing and accounts receivable operations, including tuition, fees, housing, meal plans, workforce training, and third-party billing.
• Oversee payment processing, payment plans, refunds, account reconciliations, collections, and delinquent account management.
• Coordinate billing and receivable activities for workforce development programs, employer-sponsored training, and governmental agencies.
• Perform financial reconciliations and prepare year-end accounts receivable and aging reports.
• Collaborate with Financial Aid, Admissions, the Registrar, Student Services, Housing, and Workforce Development to ensure accurate account management.
• Develop and maintain policies, procedures, and internal controls that support compliance and fiscal accountability.
• Supervise assigned staff and promote a professional, customer-focused work environment.
• Serve as the functional lead for student billing and accounts receivable processes within Jenzabar J1 and other financial systems.
• Identify and implement process improvements that increase efficiency, accuracy, and customer service.
• Prepare IRS Form 1098-T tuition statements for students in accordance with federal reporting requirements.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a closely related field.
• Three (3) years of progressively responsible experience in accounting, accounts receivable, billing, collections, student accounts, or financial operations.
• Experience with financial reconciliations and reporting.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong communication, organizational, and customer service skills.

Preferred Qualifications

• Experience in higher education, community college, or technical college environments.
• Experience with Jenzabar J1 or other higher education ERP/student information systems.
• Experience with student billing, financial aid accounting, third-party billing, and collections.
• Supervisory experience.
• Experience using Power BI, Power Query, or related reporting tools.

Knowledge, Skills, and Abilities

• Strong knowledge of accounts receivable accounting principles and financial controls.
• Ability to analyze financial information and identify discrepancies and collection risks.
• Ability to interpret institutional policies, regulations, contracts, and accounting requirements.
• Strong organizational, analytical, and problem-solving skills.
• Ability to communicate financial information effectively to students, employees, employers, and external stakeholders.
• Ability to maintain confidentiality and exercise sound professional judgment.Ability to lead staff, establish priorities, and improve operational processes.
• Ability to work collaboratively across academic, student services, workforce, and administrative departments.

Working Conditions

Work is primarily performed in an office environment. Occasional extended hours may be required during registration periods, financial reporting deadlines, fiscal year-end closing, and annual audits.

Supplemental Information

• Background check is required.
• SAU Tech offices are to be well-lit with artificial light.
• This is an on-campus position. If not residing within a reasonable commuting distance from Camden, AR, relocation is required.
• The anticipated start date is January 4, 2027.