Administrative Support Assistant

StartupNWA; Fayetteville (AR); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Tuition waivers

Paid holidays

Leave accrual

Retirement plan

Job summary

University of Arkansas, Fayetteville is seeking an Administrative Support Assistant to support the Student Success Unit in Walton College. The role focuses on maintaining student records, assisting with enrollment, and processing registration changes.

You will perform receptionist duties, assist with events such as new student orientation and commencement, and work 8am-5pm Monday to Friday with occasional evenings or weekends, contributing to a collaborative campus environment.

Qualifications

• Formal education equivalent to high school diploma or higher
• At least one year of specialized training in business management or related field
• At least four years of experience in a related field

Responsibilities

• Maintain student records and assist with enrollment for registration
• Process course overrides and manage changes to registrations
• Perform general backup receptionist duties and office support
• Assist with event planning for new student orientation and commencement
• Perform other related duties as assigned

Skills

Excel

Communication

Customer service

Education

High school diploma or equivalent

1 year training in business management

4 years of related work experience

Tools

Multi-line phone system

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions.

Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for “Find Jobs for Students.”

University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for “Find Student Jobs at UAF.”

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

11/10/2026

Type of Position:

Administrative Operations and Support

Workstudy Position:

No

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Undergraduate Programs Office Support

Summary of Job Duties:

The Administrative Support Assistant serves the needs of the Student Success Unit for Walton College. The job expectations include maintaining student records; assisting with enrollment for registration; managing administrative changes of registration; processing course overrides; performing general backup receptionist duties; assisting with event planning and facilitation such as new student orientation and commencement, and performing other related duties as assigned.

Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others. This position will require office hours of 8am-5pm, Monday-Friday, with in-person support of programming/events during office hours and occasionally nights and weekends.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma
• At least one year of specialized training in business management, business education, or a related field
• At least four years of experience in a specialized or a related field applicable to work performed

Preferred Qualifications:

• Experience using the University of Arkansas systems
• Experience using multi-line phone system
• Experience providing student support services
• Higher education work experience

Knowledge, Skills & Abilities (KSAs):

• Proficient knowledge of Excel
• Strong written and oral communication skills
• Strong customer service skills

Qualification Equivalencies:

Additional Information:

Salary Information:

$36,300

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Sarah Judy
Sr Director for Student Records and Academic Operations
Sam M. Walton College of Business
[e-mail]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes