Administrative Specialist I — Hearings & Scheduling

Arts In Wilmington; Northern (KY); Hybrid; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Transportation is seeking an Administrative Specialist I (S) in Nash County to support the Customer Compliance Services Section. Responsibilities include processing hearing requests, collecting fees, scheduling hearings, and handling written or electronic inquiries from the public and officials.

Ideal candidates will have a high school diploma or GED, experience with administrative tasks, and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required with two years of related administrative experience or equivalent.
• Experience handling fees, cash drawers, and electronic deposits preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry required.

Responsibilities

• Process hearing requests and collect hearing fees.
• Schedule hearings and map hearing requests.
• Process refunds and reject underpayments.
• Receive and respond to inquiries from the public, attorneys, and officials.
• Review driving records and apply North Carolina General Statutes.

Skills

Cash handling

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Mainframe systems

Web-based applications

Excel

Outlook

Job description

The North Carolina Department of Transportation is seeking an Administrative Specialist I (S) in Nash County to support the Customer Compliance Services Section. Responsibilities include processing hearing requests, collecting fees, scheduling hearings, and handling written or electronic inquiries from the public and officials.

Ideal candidates will have a high school diploma or GED, experience with administrative tasks, and proficiency in Microsoft Office.