DMV - Admin Specialist I

Arts In Wilmington; Northern (KY); Hybrid; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Transportation is seeking an Administrative Specialist I (S) in Nash County to support the Customer Compliance Services Section. Responsibilities include processing hearing requests, collecting fees, scheduling hearings, and handling written or electronic inquiries from the public and officials.

Ideal candidates will have a high school diploma or GED, experience with administrative tasks, and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required with two years of related administrative experience or equivalent.
• Experience handling fees, cash drawers, and electronic deposits preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry required.

Responsibilities

• Process hearing requests and collect hearing fees.
• Schedule hearings and map hearing requests.
• Process refunds and reject underpayments.
• Receive and respond to inquiries from the public, attorneys, and officials.
• Review driving records and apply North Carolina General Statutes.

Skills

Cash handling

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Mainframe systems

Web-based applications

Excel

Outlook

Job description

## DMV - Admin Specialist IApplylocations: Nash County, NCtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 11, 2026 (4 days left to apply)job requisition id: JR-119387**Agency**Dept of Transportation**Division**Division of Motor Vehicles**Job Classification Title**Administrative Specialist I (S)**Position Number**60030177**Grade**NC08**About Us**It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.**Description of Work**Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. The Administrative Support Unit is integral to the various Units within the Customer Compliance Services Section, including but not limited to Administrative Hearings, Adjudications, Ignition Interlock, and Medical Review. This position is responsible for processing hearing requests, collecting hearing fees, scheduling hearings, mapping hearing requests, processing refunds, rejecting under payments, receiving, and processing written or electronic inquiries from the public, attorneys, and government officials. This position also reviews and interprets the driving record and applies to North Carolina General Statutes.**Knowledge Skills and Abilities/Management Preferences**Salary Grade and Salary Range: NC08 $39,244 - $68,679**Management prefers applicants with the following:*** Experience with collecting fees, balancing a cash drawer, and making electronic deposits.* Working knowledge of reading, interpreting, and applying policies and procedures, while maintaining compliance with North Carolina General Statutes.* Working experience using Microsoft Office, to include Word, Excel, and Outlook.* Working experience with entering and extracting information from mainframe and web-based computer systems and applications.* Experience providing customer service by phone and/or in person to a diverse clientele.**Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.***High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.*****It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.****EEO Statement**The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.**Recruiter:**Jacqueline A Carney**Email:**[e-mail]