Administrative Specialist: Front Office & Compliance

Minnesota Department of Commerce; Twin Lakes (MN); On-site; USD 44,000 - 58,000; Full time

Job summary

Minnesota Department of Commerce seeks an Office & Admin Specialist Intermediate to coordinate front-office operations at the Burnsville location. You will handle public inquiries, route communications, process mail/payments, and support division leadership and inspectors.

The role requires strong customer service, clear written communication, data entry, and proficiency with Word processing and Excel. This on-site position follows a day shift with standard Monday–Friday hours.

Qualifications

• Customer service skills to handle inquiries courteously and effectively.
• Explain procedures clearly so others understand transactions.
• Word processing skills to create and format documents.

Responsibilities

• Receiving and routing public inquiries and complaints.
• Managing the division's main phone lines and shared email accounts.
• Processing incoming mail and payments.
• Coordinating administrative aspects of the Placing in Service program.
• Providing administrative support to Division leadership and staff.

Skills

Customer Service

Communication

Word Processing

Data Entry

Tools

Microsoft Excel

Microsoft Access

Job description

Minnesota Department of Commerce seeks an Office & Admin Specialist Intermediate to coordinate front-office operations at the Burnsville location. You will handle public inquiries, route communications, process mail/payments, and support division leadership and inspectors.

The role requires strong customer service, clear written communication, data entry, and proficiency with Word processing and Excel. This on-site position follows a day shift with standard Monday–Friday hours.