Admin & Front Office Specialist – Intermediate

Minnesota Direct Care and Treatment; Twin Brooks (SD); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Retirement plan

Job summary

The Minnesota Department of Commerce is seeking an Office & Admin Specialist Intermediate to support the Weights & Measures Division in Burnsville. You will handle public inquiries, manage phones, and process mail and payments, enabling smooth front-office operations and timely responses to regulated businesses.

Primary duties include coordinating the Placing in Service program and assisting leadership and inspectors.

Qualifications

• Customer service skills to provide courteous, effective service to clients.
• Explain transaction procedures and regulations clearly.
• Word processing to produce formatted documents and templates.
• Data entry to add, maintain, and retrieve information in databases (Excel/Access).
• Clear written communication with correct spelling and grammar.

Responsibilities

• Receive and route public inquiries and complaints.
• Manage main phone lines and shared email accounts.
• Process incoming mail and payments.
• Coordinate administrative aspects of the Placing in Service program.
• Provide administrative support to division leadership and field staff.

Skills

Customer service

Data entry

Word processing

Explain procedures

Phone and email handling

Tools

Microsoft Excel

Microsoft Access

Job description

The Minnesota Department of Commerce is seeking an Office & Admin Specialist Intermediate to support the Weights & Measures Division in Burnsville. You will handle public inquiries, manage phones, and process mail and payments, enabling smooth front-office operations and timely responses to regulated businesses.

Primary duties include coordinating the Placing in Service program and assisting leadership and inspectors.