Administrative Specialist & Front Desk — Mental Health

Intermountain; Helena (MT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement match

CEU assistance

In-house trainings

Job summary

Intermountain is seeking an Administrative Specialist – Front Desk Receptionist in Helena, MT, to greet clients, coordinate appointments, and support clinical teams. The role emphasizes compassionate client care, efficient front desk operations, and adherence to our values-driven culture in a health-care setting.

The position offers full-time regular hours, competitive hourly pay, and benefits, with a focus on teamwork across departments to support families receiving services.

Qualifications

• Previous front desk receptionist experience in a clinical outpatient setting required
• Valid driver's license
• Must pass a background check
• 19 years or older

Responsibilities

• Provide Exceptional Client Support: Serve as the frontline representative of our mental health providers, ensuring compassionate care and that clients feel valued and heard.
• Appointment Coordination: Facilitate scheduling and coordination of appointments between clients and mental health professionals.
• Relationship Building: Cultivate strong client relationships and provide personalized assistance throughout their care journey.
• Client Advocacy: Act as an advocate to ensure clients' voices are heard by the appropriate teams.

Skills

Front desk receptionist experience

Job description

Intermountain is seeking an Administrative Specialist – Front Desk Receptionist in Helena, MT, to greet clients, coordinate appointments, and support clinical teams. The role emphasizes compassionate client care, efficient front desk operations, and adherence to our values-driven culture in a health-care setting.

The position offers full-time regular hours, competitive hourly pay, and benefits, with a focus on teamwork across departments to support families receiving services.