Administrative Specialist - Front Desk Receptionist

Intermountain; Helena (MT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement match

CEU assistance

In-house trainings

Job summary

Intermountain is seeking an Administrative Specialist – Front Desk Receptionist in Helena, MT, to greet clients, coordinate appointments, and support clinical teams. The role emphasizes compassionate client care, efficient front desk operations, and adherence to our values-driven culture in a health-care setting.

The position offers full-time regular hours, competitive hourly pay, and benefits, with a focus on teamwork across departments to support families receiving services.

Qualifications

• Previous front desk receptionist experience in a clinical outpatient setting required
• Valid driver's license
• Must pass a background check
• 19 years or older

Responsibilities

• Provide Exceptional Client Support: Serve as the frontline representative of our mental health providers, ensuring compassionate care and that clients feel valued and heard.
• Appointment Coordination: Facilitate scheduling and coordination of appointments between clients and mental health professionals.
• Relationship Building: Cultivate strong client relationships and provide personalized assistance throughout their care journey.
• Client Advocacy: Act as an advocate to ensure clients' voices are heard by the appropriate teams.

Skills

Front desk receptionist experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Specialist - Front Desk Receptionist

Full Time Regular Admin Support Helena, Helena, MT, US

6 days ago Requisition ID: 1426

Salary Range: $18.00 To $23.00 Hourly

Do you want a rewarding career with a strong sense of purpose? Is it important to you to feel aligned in values and priorities with your employer? Do you have a genuine desire to contribute to hope and healing for families in Montana?

Then we want to meet you! Intermountain has an expansive vision, a mission of healing through healthy relationships, a culture of strong values, and we are hiring! If you are energetic, adaptable, purpose-driven, and dedicated, apply to join our team as our Administrative Team as our Administrative Specialist! You will work with employees across the organization on various services, programs, projects, or initiatives.

Join us in creating nurturing environments where children can thrive and grow!

Why Work at Intermountain?

• It'll be more than a job; it's Heart Work. Your commitment and values can shine every day
• You’ll work with us for mental and behavioral health of children and families
• Contribute to the 116-year history of tremendous impacting and healing
• Work with a dynamic and supportive team dedicated to your growth
• Gain expertise in our nationally recognized developmental relational model through immersive, hands-on training
• Immerse in our holistic, relationship-based approach to healing and care
• Enjoy an amazing benefits package that supports your well-being and growth
• Provide Exceptional Client Support: Serve as the frontline representative of our mental health providers, ensuring that clients receive the highest level of care, understanding, and support. Respond to inquiries, requests, and concerns with compassion and empathy, ensuring that each client feels valued and heard.
• Appointment Coordination: Facilitate scheduling and coordination of appointments between clients and mental health professionals, ensuring seamless communication and timely access to care.
• Relationship Building:Cultivate strong relationships with clients to understand their individual needs and provide personalized assistance throughout their journey with our mental health services.
• Client Advocacy:Act as a dedicated advocate for our clients, ensuring their voices are heard, and their concerns are addressed by the appropriate teams within the organization.

Qualifications:

Required

• Previous front desk receptionist experience in a clinical outpatient setting required
• Valid driver's license
• Mus t pass a background check
• 19 years or older

As your next employer, we are excited to offer you:

• Employer sponsored health insurance for medical, dental and vision
• Manageable productivity and documentation standards that align with our culture centered on work-life balance
• Work Schedule: Monday – Friday
• Competitive Salary DOE
• Immediate Retirement contribution and Employer match of up to 4% of your income through Wespath after your first year with full vesting
• Paid Personal and Holiday Leave
• CEU assistance
• Collaborative approach to developing a caseload
• Extensive in-house trainings
• Culture that honors and celebrates employee mental wellness and sustainability

We look forward to getting to know you!

Intermountain Deaconess Children’s Services is an equal opportunity employer.