Front Desk & Admin Coordinator - Mental Health Office

Plains Area Mental Health Center; Iowa; On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off (PTO)

Life insurance

Disability insurance

Holidays

Job summary

Plains Area Mental Health Center is seeking an Administrative Support Professional to run the front office at our Cherokee location. You will greet clients, register new clients, and schedule for therapists and providers while handling insurance and billing details to enable care.

The role emphasizes privacy, accuracy with payments, and supporting staff to keep the day running smoothly. Equal opportunity employer with competitive benefits in Iowa.

Qualifications

• Experience in medical front desk, scheduling, insurance verification or billing.
• Comfortable with computers and learning new software, including electronic health records.
• Valid driver’s license and auto insurance.

Responsibilities

• Greet clients in person and by phone with warmth and professionalism.
• Register new clients and gather the information our clinical team needs.
• Schedule and manage appointments for therapists, prescribers, and other providers.
• Verify insurance coverage and process funding applications.
• Collect copays and client payments and apply them accurately to accounts.
• Protect client privacy by managing medical records and handling release of information requests.
• Support clinical and administrative staff so everyone can focus on clients.

Skills

Medical office experience

Electronic Health Records

Tools

Electronic Health Records

Job description

Plains Area Mental Health Center is seeking an Administrative Support Professional to run the front office at our Cherokee location. You will greet clients, register new clients, and schedule for therapists and providers while handling insurance and billing details to enable care.

The role emphasizes privacy, accuracy with payments, and supporting staff to keep the day running smoothly. Equal opportunity employer with competitive benefits in Iowa.