Administrative Specialist – Client Care & Operations

Northstar-Memorial-Group; Broken Arrow (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Floral Haven in Broken Arrow, Oklahoma. The role supports our administrative teams across the client family life cycle, from initial meeting with families to final arrangements, ensuring smooth operations and accurate documentation.

The ideal candidate has 1+ year of administrative experience, proficiency with Windows, MS Word/Excel, HMIS, and database tools, strong teamwork and communication, a valid driver’s license, and a

Qualifications

• 1+ years of administrative support experience.
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver’s license
• High School Diploma or equivalent
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Skills

Administrative support

MS Word

MS Excel

HMIS

Teamwork

Learning new software

Professional communication

Organizational skills

Valid driver’s license

Education

High School Diploma or equivalent

Tools

HMIS

Windows

MS Word

MS Excel

Database software

Presentation software

Job description

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Floral Haven in Broken Arrow, Oklahoma. The role supports our administrative teams across the client family life cycle, from initial meeting with families to final arrangements, ensuring smooth operations and accurate documentation.

The ideal candidate has 1+ year of administrative experience, proficiency with Windows, MS Word/Excel, HMIS, and database tools, strong teamwork and communication, a valid driver’s license, and a