Administrative Specialist I: Client Care & Office Ops

Northstar Memorial Group; San Diego (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group seeks a Clerical & Admin Specialist I for Greenwood Memorial Park in San Diego, CA. You will support office tasks, data entry, scheduling, and client communications while maintaining accuracy and professionalism throughout the client family lifecycle.

The role requires 2+ years of admin experience, a valid driver's license, and proficiency with Windows, MS Word, MS Excel, and HMIS. Competitive benefits accompany this on-site opportunity.

Qualifications

• 2+ years of administrative support experience.
• Valid driver’s license.
• High School Diploma or equivalent.
• Proficient with Windows, MS Word, MS Excel, HMIS, and related software.

Responsibilities

• Complete routine office tasks including scanning, filing, data entry, mail distribution, and document organization.
• Coordinate with internal departments to schedule appointments.
• Maintain exceptional accuracy in all entries to reduce processing errors.
• Prepare periodic reports and/or simple financial analysis.
• Provide problem resolution to client families with past-due accounts.
• Answer incoming calls with professionalism, empathy, and clear communication.
• Greet clients and provide professional customer service.
• Process payments, issue receipts and follow internal cash-handling procedures.

Skills

Administrative support

Data entry

Professional communication

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

HMIS

Windows

Job description

NorthStar Memorial Group seeks a Clerical & Admin Specialist I for Greenwood Memorial Park in San Diego, CA. You will support office tasks, data entry, scheduling, and client communications while maintaining accuracy and professionalism throughout the client family lifecycle.

The role requires 2+ years of admin experience, a valid driver's license, and proficiency with Windows, MS Word, MS Excel, and HMIS. Competitive benefits accompany this on-site opportunity.