Administrative Specialist - Client Care & Office Operations

Northstar Memorial Group; Kaneohe (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Competitive hourly wage $18.00-$20.00

Job summary

NorthStar Memorial Group in Kaneohe, HI is seeking a Clerical & Admin Specialist to support our administrative teams throughout the client family life cycle, from initial meetings with families to final arrangements. The role emphasizes accuracy, organization, and responsive service in a compassionate, customer-focused environment.

Key duties include maintaining master files, handling high-volume calls, ensuring invoices are coded before payment, and assisting with materials for leadership.

Qualifications

• 1+ years of administrative support experience.
• Proficient with Windows, MS Word, MS Excel, HMIS and basic database tools.
• Ability to work well in a team-based environment.
• Strong communication and organizational skills.
• Valid driver's license.
• High School Diploma or equivalent.

Responsibilities

• Maintain Master files including copying, merging, and scanning into HMIS.
• Operate a telephone system handling a large call volume.
• Ensure invoices are double-checked and coded before payment to AP.
• Assist with the preparation and ordering of materials for leadership.

Skills

Administrative support experience

Computer proficiency (Windows, MS Word

MS Excel

HMIS

Teamwork and communication

Education

High School Diploma or equivalent

Tools

Windows

MS Word

MS Excel

HMIS

Database tools

Job description

NorthStar Memorial Group in Kaneohe, HI is seeking a Clerical & Admin Specialist to support our administrative teams throughout the client family life cycle, from initial meetings with families to final arrangements. The role emphasizes accuracy, organization, and responsive service in a compassionate, customer-focused environment.

Key duties include maintaining master files, handling high-volume calls, ensuring invoices are coded before payment, and assisting with materials for leadership.