Community Development & Pre-Planning Advisor

Northstar-Memorial-Group; Broken Arrow (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

NorthStar Memorial Group is seeking a Community Development Advisor for Floral Haven Funeral Home, Crematory and Cemetery in Broken Arrow, OK. You will educate families about pre-need cemetery and funeral options and help guide decisions with professionalism and care.

You’ll build relationships with local churches, groups and veteran organizations, schedule seminars, set appointments, and lead informative tours.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with reliable transportation.
• Familiarity with cemetery and funeral regulations preferred.
• Ability to prospect and build relationships in the community.

Responsibilities

• Be the face of Floral Haven Funeral Home, Crematory and Cemetery in Broken Arrow, OK while engaging with the community.
• Schedule and conduct educational preplanning seminars in line with NorthStar Memorial Group’s program.
• Guide families through personalized preplanning and product presentations.
• Provide professional park tours and a welcoming experience to visitors.
• Prospect daily through seminars, company web leads, events, and community outreach.
• Schedule 10–12 qualified pre-need appointments per week and track activity in CRM.
• Respond to phone inquiries and follow up professionally.
• Maintain accurate contract paperwork and required documentation.
• Monitor performance metrics and refine approach accordingly.
• Stay current on veteran benefits and end-of-life planning considerations.
• Deliver world-class service with a positive can-do attitude and team mindset.
• Participate in ongoing training with sales and regional leadership.

Education

High school diploma or equivalent

Job description

NorthStar Memorial Group is seeking a Community Development Advisor for Floral Haven Funeral Home, Crematory and Cemetery in Broken Arrow, OK. You will educate families about pre-need cemetery and funeral options and help guide decisions with professionalism and care.

You’ll build relationships with local churches, groups and veteran organizations, schedule seminars, set appointments, and lead informative tours.