Administrative Specialist — Client Care & Office Ops

NorthStar Memorial Group; San Mateo (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

NorthStar Memorial Group at Skylawn Memorial Park in San Mateo is seeking a Clerical & Admin Specialist to support operations through the client family lifecycle, from initial meeting to final arrangements.

The role involves maintaining master files, handling a high-volume phone system, coding invoices before accounts payable, and assisting with materials for leadership such as brochures and badges. Strong teamwork and adaptability are required.

Qualifications

• 1+ years of administrative support experience.
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Skills

Administrative support

Teamwork

Learning new software

Professional communication

Driver's license

High School Diploma

Windows OS

MS Word

MS Excel

HMIS

Education

High School Diploma

Tools

Windows

MS Word

MS Excel

HMIS

Job description

NorthStar Memorial Group at Skylawn Memorial Park in San Mateo is seeking a Clerical & Admin Specialist to support operations through the client family lifecycle, from initial meeting to final arrangements.

The role involves maintaining master files, handling a high-volume phone system, coding invoices before accounts payable, and assisting with materials for leadership such as brochures and badges. Strong teamwork and adaptability are required.