Clerical & Admin Specialist I

NorthStar Memorial Group; San Mateo (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

NorthStar Memorial Group at Skylawn Memorial Park in San Mateo is seeking a Clerical & Admin Specialist to support operations through the client family lifecycle, from initial meeting to final arrangements.

The role involves maintaining master files, handling a high-volume phone system, coding invoices before accounts payable, and assisting with materials for leadership such as brochures and badges. Strong teamwork and adaptability are required.

Qualifications

• 1+ years of administrative support experience.
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Skills

Administrative support

Teamwork

Learning new software

Professional communication

Driver's license

High School Diploma

Windows OS

MS Word

MS Excel

HMIS

Education

High School Diploma

Tools

Windows

MS Word

MS Excel

HMIS

Job description

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Skylawn Memorial Park in San Mateo. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.
Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Compensation of $24-26/hr.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.