Administrative Services Specialist

Ohio; Zanesville (OH); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Free tuition for employees and depend.

Comprehensive insurance coverage

Excellent retirement plan

Paid holidays

Job summary

Ohio University is seeking an Administrative Services Specialist to support the Zanesville Campus Student Services operations during business hours.

You will supervise student workers, manage front desk tasks, schedule classrooms and events, process mail and IDs, and assist with onboarding and orientation activities within the campus programs.

Qualifications

• Minimum 3 years related administrative experience.
• Experience handling phones, greeting visitors, and supporting campus operations.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee front desk for the Office of Student Services including mail, photo IDs, supplies, and cashiering.
• Schedule appointments and provide onboarding support for new students.
• Coordinate classroom assignments, events, and testing rooms.
• Supervise and train student employees.
• Provide backup coverage for testing center and distance education as needed.
• Collaborate with campus meetings, programs, and events.

Skills

Customer service

Administrative support

Front desk management

Budgeting & records

Education

High school diploma or GED

Equivalent education/experience

Job description

Administrative Services Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

This position is being posted internally and to the public simultaneously in order to expedite the posting process. However, current Ohio University AFSCME 3200 employees will be considered first.

Please note, this position requires the successful candidate to work on the Zanesville Campus during business hours and employment is contingent upon the successful completion of a criminal background check.

Department specific functions include:

• Provide administrative support for Student Services. Serve as primary point of contact for the campus and provide customer service to faculty, staff, students and campus visitors. Oversee front desk for the Office of Student Services which includes handling mail services, processing photo ID’s, ordering supplies and cashiering. Schedule appointments and provide general administrative support for Student Services staff. Under the direction of the Director of Student Services, help ensure new students have completed all tasks and are prepared for new student advising and orientation. Work with high school counselors and prospective students in the College Credit Plus program to ensure applicants have completed tasks related to the admission and enrollment process and are prepared for student advising and orientation. Provide general administrative support for new student onboarding orientations, campus events and activities.
• Schedule classroom assignments, events and testing rooms.
• Supervise and train student employees.
• Provide backup/coverage in other areas on campus as needed such as Testing Center and distance education cross campus system (OULN).
• Collaborate as an integrated member of the campus in campus meetings, programs, activities and events. Other duties as assigned.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information Job Title Administrative Services Specialist Applications Accepted From Public: Open to the public , University Wide, AFSCME 3200 University Wide Special Instructions to Applicants This position is being posted internally and to the public simultaneously in order to expedite the posting process. However, current Ohio University AFSCME 3200 employees will be considered first.

Job Description Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.

This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Job Responsibilities

• May supervise or oversee the work of Technical & Administrative Support staff and/or student employees.
• Resolves complex and unique problems that require an ability to interpret established policies and procedures.
• Oversees department unit administrative processes.
• Coordinates complex processes and initiatives such as grant proposals, contracts /or complex academic processes such as tenure case approvals, faculty searches, complicated course scheduling or sensitive graduate application processes.
• Plans and implements projects, special events, and/or programs that require a high level of coordination with multiple constituents and departments.
• Composes and edits internal and external correspondence and documents, including such things as manuscript submissions for scientific journals.
• Manages academic courses and textbook information. Plans and maintains website as well as other department publications.
• Prepares and monitors internal budget and other financial documents for a departmental work unit.
• Recommends purchases.
• Reviews and follows up on discrepancies in standard expenditures.

Minimum Qualifications

• Knowledge of administrative practices, policies, procedures, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 3 years related experience.
• An equivalent combination of education, training, and experience is acceptable.

Preferred Qualifications

• Working Conditions/Physical Demands Department ZNSVL Student Services Pay Rate The hourly rate starts at $16.84. The final offer will be commensurate with the candidate’s education and experience in relation to the minimum qualifications for the position.

Pay is accompanied by Ohio University’s generous benefits package, which includes:

• Free tuition for employees and dependents
• Comprehensive insurance coverage, including health, prescription, vision, dental, orthodontia, and life insurance
• An excellent retirement plan with up to a 14% employer contribution
• Wellness programs, on-site wellness facilities, and a robust employee assistance program
• Paid parental leave, adoption reimbursement, and more

Job Open Date 10/14/2026

Posting Close Date 11/05/2026

Job Category Classified AFSCME 3200 Bargaining Unit appointment Months 12 month Planning Unit Regional Higher Education Work Schedule Hours of work are Monday through Friday, 8:00 am to 5:00 pm with one hour for lunch. Based on departmental needs, some evening and weekend hours will be required. Campus Zanesville, Ohio Expected hours worked per week 40 Expected duration of assignment on-going

Applicants may contact this person if they have questions about this position. Cindy Mayle, [e-mail]

Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Applicant Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter
• References

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Please indicate how you learned about this posting.
  • www.ohiouniversityjobs.com
  • www.higheredjobs.com
  • www.ohiomeansjobs.com
  • The Athens Messenger
  • The Chronicle of Higher Education
  • Ohio University employee
  • OHIO Jobs Line (phone)
  • Employment Agency
  • Posted Announcement
  • Professional Association
  • Social Media (LinkedIn, Twitter, etc)
  • OTHER
• * Please select an option that best represents your current status:
  • I am a current Ohio University employee and NOT currently serving a probationary period.
  • I am a current Ohio University employee, and I am serving in either an initial or a promotional probationary period.
  • I am a current Ohio University Student employee.
  • I am not an employee of Ohio University.
• * Please indicate your highest level of education.
  • no HS diploma or GED
  • HS diploma or GED
  • Associate's degree
  • Bachelor's degree
  • Bachelor's degree plus some work towards graduate degree
  • Master's degree
  • Ph.D. or equivalent
  • Will have earned Ph.D. by time of appointment
• * Please indicate your level of experience with administrative support / office management.
  • no related experience
  • Less than 1 year
  • At least 1 year, but less than 3 years
  • At least 3 years, but less than 5 years
  • At least 5 years, but less than 7 years
  • 7 or more years

Ohio University Human Resources | Grosvenor West 103 | 1 Ohio University | Athens, OH 45701| T: 740.593.1636 | F: 740.593.0386