Dynamic Switchboard & Front Desk Operator

Course Advisor; United States; On-site; USD 21,040 - 44,640; Full time

Job summary

Course Advisor is looking for a Switchboard Operator to efficiently manage telephone systems and assist in administrative tasks. The role involves handling calls, greeting visitors, and ensuring smooth operation of communication systems. Ideal candidates will possess strong speaking skills, active listening, and a service-oriented mindset. Experience with tools like Microsoft Office and SAP is beneficial. This position is vital for maintaining seamless communication within the organization.

Qualifications

• Excellent communication skills to convey information effectively.
• Ability to actively listen and understand others' perspectives.
• Socially aware and perceptive of reactions.
• Strong reading comprehension in work-related documents.
• Effective writing skills tailored to audience needs.
• Service-oriented, willing to assist people proactively.

Responsibilities

• Operate telephone systems to relay calls.
• Perform administrative tasks like scheduling appointments.
• Greet visitors and manage their entry.
• Contact emergency services if necessary.
• Process incoming or outgoing mail and deliveries.

Skills

Speaking

Active Listening

Social Perceptiveness

Reading Comprehension

Writing

Service Orientation

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

SAP

Word processing software

IBM Notes

Microsoft Windows

Job description

Course Advisor is looking for a Switchboard Operator to efficiently manage telephone systems and assist in administrative tasks. The role involves handling calls, greeting visitors, and ensuring smooth operation of communication systems. Ideal candidates will possess strong speaking skills, active listening, and a service-oriented mindset. Experience with tools like Microsoft Office and SAP is beneficial. This position is vital for maintaining seamless communication within the organization.