Hybrid Banking Support Specialist (Contract)

Collabera; Phoenix (AZ); Hybrid; USD 33,062 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Paid vacation time

Job summary

A leading staffing and recruitment firm is seeking a Banking Customer Service Representative in Phoenix, AZ. In this hybrid contract role, you will assist customers with inquiries and complaints related to financial products. Responsibilities include conducting research, resolving client issues, and ensuring compliance with internal standards. Ideal candidates will have strong customer service skills and problem-solving abilities, ensuring a positive experience for clients while navigating complex transactions.

Qualifications

• Experience in customer service or banking industry.
• Ability to handle inquiries and complaints effectively.
• Strong analytical skills for resolving client issues.

Responsibilities

• Support customers with inquiries related to financial services.
• Conduct research to resolve client issues.
• Process transactions and ensure compliance with company standards.

Skills

Customer service skills

Problem-solving skills

Financial product knowledge

Job description

A leading staffing and recruitment firm is seeking a Banking Customer Service Representative in Phoenix, AZ. In this hybrid contract role, you will assist customers with inquiries and complaints related to financial products. Responsibilities include conducting research, resolving client issues, and ensuring compliance with internal standards. Ideal candidates will have strong customer service skills and problem-solving abilities, ensuring a positive experience for clients while navigating complex transactions.