Administrative Receptionist

SemperServe; Arlington (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

SemperServe is seeking an Administrative Specialist for the U.S. Trade and Development Agency's Information Resource Center. This role involves performing critical clerical tasks, managing reception duties, and supporting overseas infrastructure projects. Candidates should have 1-3 years of relevant experience in a professional office setting, strong communication skills, and proficiency in office software.

Additional responsibilities include managing calendars, greeting visitors, and ensuring the smooth operation of the reception area. A high school diploma is required, with higher education preferred.

Qualifications

• 1-3 years of experience in a professional office environment or equivalent.
• Experience handling phone calls and emails, serving as point of contact.
• Ability to manage calendars and schedule meetings.
• Experience providing general office support and customer service.
• Proficiency in office software and ability to move files.

Responsibilities

• Perform clerical and administrative tasks, including receptionist duties.
• Staff and operate USTDA reception areas, greet visitors.
• Manage multiple tasks and maintain the receptionist area.
• Ensure appropriate mailing and shipping of packages.
• Create and distribute correspondence and reports.

Skills

Clerical and administrative tasks

Effective written and verbal communication

Proficiency in office software

Customer service

Ability to prioritize multiple tasks

Education

High School diploma

Higher education preferred

Tools

Office equipment

Job description

Are you seeking a professional career supporting development of overseas infrastructure projects that advance the shared strategic interests of the U.S. and international partners? We are seeking candidates for an Administrative Specialist position for the Information Resource Center (IRC) of the U.S. Trade and Development Agency. The Specialist will perform critical clerical and administrative tasks, including receptionist responsibilities. These duties include staffing and operating two (2) USTDA reception areas, receiving incoming visitors and telephone calls, greeting and assisting visitors professionally, issuing visitor badges, receiving and logging facilities requests.

Requirements

• 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position
• Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication
• Experience collecting, sorting, and distributing incoming mail
• Ability to maintain records of receipt, mailing dates, and other required information
• Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.
• Experience managing calendars, scheduling meetings, appointments, and greeting high‑level guests
• Experience creating and distributing correspondence, reports, and other documents
• Experience providing general office support like various administrative tasks, data entry, filing, and customer service
• Experience with upkeep and setting up of all conference and training rooms
• Ability to manage multiple tasks and prioritize effectively
• Ability to manage the receptionist area
• Effective written and verbal communication skills for interacting with various individuals
• Proficiency in office software and equipment
• Physical ability to move large number of files and/or file boxes
• High School diploma required, higher education preferred

We are an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law. We participate in the E‑Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization. We will not use E‑Verify to pre‑screen job applicants.