Administrative/Information Specialist

SemperServe; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

SemperServe is seeking an Administrative Support, Information Specialist for the U.S. Trade and Development Agency's Information Resource Center. The role focuses on administrative tasks like grant and contract deliverables verification, report preparation, and training room support.

Ideal candidates will have at least 5 years of administrative management experience, skills in creating and implementing policies, and a commitment to quality customer service. A degree in business or information management is preferred.

Responsibilities

• Perform critical administrative tasks including grant and contract deliverables verification.
• Prepare publications and reports, support information dissemination.
• Provide training room/conference room support.

Skills

Administrative management experience

Organizational policy implementation

Program evaluation

Training and technical assistance

Information and records management

IT proficiency

Communication skills

Customer service commitment

Problem-solving ability

Education

College degree in business or information management

Job description

Administrative/Information Specialist

Are you seeking a professional career supporting development of overseas infrastructure projects that advance the shared strategic interests of the U.S. and international partners? We are seeking candidates for an Administrative Support, Information Specialist position for the Information Resource Center (IRC) of the U.S. Trade and Development Agency. The Specialist will perform critical administrative tasks including the review and verification of grant and contract deliverables, publications and reports preparation, internal/external information dissemination, FOIA Program Support and training room/conference room support.

Requirements

• At least 5 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience with federal travel regulations
• Experience setting up conference, board, or training rooms
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree in business or information management and/or related certifications preferred

We are an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law. We participate in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. We will not use E-Verify to pre-screen job applicants.