Senior Project Information Specialist

SemperServe; Arlington (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

SemperServe is seeking a Senior Project Information Specialist for the Information Resource Center of the U.S. Trade and Development Agency. This role involves critical administrative tasks, including managing grant and contract deliverables, preparing reports, and providing training room support.

The ideal candidate will have at least 10 years of administrative experience, strong communication skills, and a college degree in business or information management. A commitment to innovative customer service is essential.

Qualifications

• 10+ years of administrative management or relevant work experience required.
• Create and implement management policies and procedures.
• Evaluate program effectiveness and recommend improvements.

Responsibilities

• Perform administrative tasks related to grant and contract deliverables.
• Prepare publications and reports for the Information Resource Center.
• Provide technical support during events.

Skills

Administrative management experience

Organizational policy development

Program evaluation

Training and technical assistance

Information and records management

IT programs proficiency

Communication skills

Customer service

Problem solving

Education

College degree in business or information management

Job description

Senior Project Information Specialist

We are seeking candidates for a Senior Administrative Specialist position, specifically serving as a Project Information Specialist for the Information Resource Center (IRC) of the U.S. Trade and Development Agency. The Specialist will perform critical administrative tasks including the review and verification of grant and contract deliverables, publications and reports preparation, internal and external information dissemination, FOIA program support and training room/conference room support.

Qualifications

• At least 10 years of administrative management or relevant work experience.
• Experience in creating and implementing organizational or administrative management policies and procedures.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Experience in information and records management.
• Proficient in the use of a variety of IT programs, databases, and computerized systems.
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• Physical ability to move a large number of files and/or file boxes.
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access.
• Experience creating and editing audio-visual content such as presentations and videos.
• Experience setting up conference, board, or training rooms.
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Ability to identify and resolve complex problems.
• College degree required in business or information management and/or related certifications.

We are an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law. We participate in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. We will not use E-Verify to pre-screen job applicants.