Administrative Specialist

SemperServe; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

SemperServe in Arlington, Virginia, is looking for an Administrative Support, Facility & AV Management Specialist to support the U.S. Trade and Development Agency. The role involves critical administrative tasks, particularly in regard to training room and conference support.

The ideal candidate will have at least 7 years of relevant experience, proficiency in IT systems, and strong communication skills. Responsibilities include managing AV equipment, coordinating events, and ensuring efficient administrative support.

Qualifications

• Minimum 7 years of administrative management or related experience.
• Experience handling AV equipment and technical support.
• Proficient in IT programs and database management.

Responsibilities

• Perform administrative tasks related to training room support.
• Handle reservations and coordinate agency events.
• Manage AV equipment and troubleshoot issues during events.

Skills

Administrative management experience

Organizational policy implementation

IT programs and databases

Excellent communication skills

Technical support for AV equipment

Problem-solving skills

Education

College degree in business or information management

Job description

Are you seeking a professional career supporting development of overseas infrastructure projects that advance the shared strategic interests of the U.S. and international partners? We are seeking candidates for an Administrative Support, Facility & AV Management Specialist position for the Information Resource Center (IRC) of the U.S. Trade and Development Agency. The Specialist will perform critical administrative tasks, specifically those relating to training room/conference room support. Duties include handling the reservations for and coordinate USTDA’s Business Center and other Agency, maintaining an events calendar for the agency, room furniture setup, conference room equipment maintenance and troubleshooting, AV equipment management, and CIO assistance.

Requirements

• At least 7 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Ability to evaluate program effectiveness and recommend improvements
• Experience managing an agency project report library
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security
• Ability to provide training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations or visual material access
• Experience creating and editing audio-visual content such as presentations and videos
• Experience setting up conference, board, or training rooms
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and/or related certifications

We are an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law. We participate in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. We will not use E-Verify to pre-screen job applicants.