Administrative Professional | Growth, Training & Benefits

Northwest Exterminating; Smyrna (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Paid time off

Employee discounts

Training program

Job summary

Northwest Exterminating is hiring an Administrative Professional in Smyrna, GA. You will manage calls and emails, document customer accounts, and coordinate service routes to support our field teams.

The role emphasizes customer care, attention to detail, and teamwork in a fast-paced environment. The position offers starting pay at $17 per hour, a comprehensive benefits package including 401(k) with company match, paid time off, and opportunities for growth.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers and ensure their needs are met.

Skills

MS Office

Customer service

Education

High School Diploma or equivalent

Job description

Northwest Exterminating is hiring an Administrative Professional in Smyrna, GA. You will manage calls and emails, document customer accounts, and coordinate service routes to support our field teams.

The role emphasizes customer care, attention to detail, and teamwork in a fast-paced environment. The position offers starting pay at $17 per hour, a comprehensive benefits package including 401(k) with company match, paid time off, and opportunities for growth.