Administrative Pro: Customer Care & Operations Support

Central Ag Supply Inc.; Wisconsin; On-site; USD 38,000 - 52,000; Full time

Job summary

Central Ag Supply of Juneau is seeking a detail-oriented, customer-focused Administrative Professional to support our growing company. This role covers accounting, inventory, service coordination, marketing, and daily office operations.

If you enjoy working in a fast-paced environment, take pride in organization and accuracy, and value building strong customer relationships, we'd love to hear from you.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Professional, positive, and team-oriented attitude.

Responsibilities

• Welcome customers and visitors with professionalism and enthusiasm.
• Answer and direct incoming phone calls.
• Assist customers with account inquiries, purchases, and service requests.
• Coordinate and dispatch service work orders.
• Maintain accurate customer records and documentation.
• Process customer invoices, payments, deposits, and account statements.
• Support accounts receivable and accounts payable functions.
• Process credit applications and maintain customer account information.
• Reconcile vendor statements and resolve discrepancies.
• Maintain accurate electronic and paper records.
• Assist with ordering, receiving, and tracking inventory.
• Process warranty claims, returns, and special orders.
• Support inventory accuracy and annual inventory counts.
• Monitor inventory reports and assist with operational efficiencies.
• Maintain spreadsheets, reports, and databases.
• Track employee time records and operational metrics.
• Support management with reporting and data analysis.
• Ensure accuracy and completeness of business records.
• Assist with promotional materials, customer communications, and direct mail campaigns.
• Support website and social media updates.
• Help coordinate customer events, open houses, and industry tours.
• Maintain marketing materials and company profiles.

Skills

Customer service

Communication

Organization

Time management

MS Office

Team attitude

Tools

Microsoft Office Suite

Job description

Central Ag Supply of Juneau is seeking a detail-oriented, customer-focused Administrative Professional to support our growing company. This role covers accounting, inventory, service coordination, marketing, and daily office operations.

If you enjoy working in a fast-paced environment, take pride in organization and accuracy, and value building strong customer relationships, we'd love to hear from you.