Central Ag Supply of Juneau is seeking a detail-oriented, customer-focused Administrative Professional to support our growing company. This position plays a vital role in delivering exceptional customer experiences while supporting accounting, inventory, service coordination, marketing, and daily office operations.
If you enjoy working in a fast-paced environment, take pride in organization and accuracy, and value building strong customer relationships, we'd love to hear from you.
What You'll Do
Customer Service
- Welcome customers and visitors with professionalism and enthusiasm.
- Answer and direct incoming phone calls.
- Assist customers with account inquiries, purchases, and service requests.
- Coordinate and dispatch service work orders.
- Maintain accurate customer records and documentation.
Administrative & Accounting Support
- Process customer invoices, payments, deposits, and account statements.
- Support accounts receivable and accounts payable functions.
- Process credit applications and maintain customer account information.
- Reconcile vendor statements and resolve discrepancies.
- Maintain accurate electronic and paper records.
Inventory & Operations
- Assist with ordering, receiving, and tracking inventory.
- Process warranty claims, returns, and special orders.
- Support inventory accuracy and annual inventory counts.
- Monitor inventory reports and assist with operational efficiencies.
Reporting & Data Management
- Maintain spreadsheets, reports, and databases.
- Track employee time records and operational metrics.
- Support management with reporting and data analysis.
- Ensure accuracy and completeness of business records.
Marketing & Event Support
- Assist with promotional materials, customer communications, and direct mail campaigns.
- Support website and social media updates.
- Help coordinate customer events, open houses, and industry tours.
- Maintain marketing materials and company profiles.
What We're Looking For
Required Skills
- Strong customer service and communication skills.
- Excellent organizational and time-management abilities.
- High attention to detail and accuracy.
- Ability to prioritize multiple responsibilities and meet deadlines.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Professional, positive, and team-oriented attitude.
Preferred Qualifications
- Previous administrative, office management, bookkeeping, accounting, or customer service experience.
- Experience working with accounting, inventory, or ERP software.
- Background in agriculture, equipment dealerships, service businesses, or related industries is a plus.
Why Join Central Ag Supply?
- Family-oriented and team-focused work environment.
- Variety of responsibilities that keep every day interesting.
- Opportunity to play a key role in supporting customers and internal operations.
- Stable company serving the agricultural community.